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Puerto Palace Hotel

C/ Celestino Cobiella Zaera 2 C/ Celestino Cobiella Zaera 2, 38400 Puerto de la Cruz, Tenerife, Spain Show Map

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8.4
Excellent from 1,759 reviews
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About Puerto Palace

Puerto Palace is situated in the city's well known tourism and shopping area. Popular facilities, such as a Jacuzzi, an outdoor pool and outdoor tennis courts, make for an enjoyable stay in Puerto de la Cruz.

Guests can soak up the outdoors on the terrace or have a drink at the bar. Facilities include complimentary wireless internet access, a sauna and a kids pool. Just a stone's throw from nearby clubs and bars, this 4-star hotel also allows guests to discover the best of the local nightlife.

The luxurious feel of each room at Puerto Palace is complemented by facilities like mini bars. They all have a telephone and a radio.

On-site dining options include a restaurant, which is a convenient place to enjoy a meal. A wide selection of eating options can also be found in the surrounding area.

Puerto Palace is within walking distance of the Archaeological Museum of Puerto de la Cruz. The friendly staff at the tour desk are available to book and organise activities in Puerto de la Cruz.

Excellent 8.4
1,759 guest reviews

Hotel Features

Activities

Fishing, Board games/puzzles, Game room, Cycling, Aerobics, Diving, Evening entertainment, Fitness center, Kids' outdoor play equipment, Mini-golf, Public bath, Table tennis, Playground, Outdoor tennis, Hiking, Massage, Library

Policy

Pets not allowed

Services

Babysitting or child care, Business center, Car rental, Wake-up service, Daily housekeeping, Fax/photocopying, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Mini-market on site, Special diet menus (on request), Tour desk, Face masks for guests available, Spa, Wedding services, Ticket service

General

Entire unit wheelchair accessible, Extra-long beds (> 2 meters), Family rooms, Cribs available, Fire extinguisher, Gift shop, Laundry facilities, Flat-screen TV, Packed lunches, Free toiletries, Fruits, Garden view, Shops (on site), Heated pool, Smoke alarms, Heating, Physical distancing in dining areas, Physical distancing rules, Process in place to check health of guests, Hot tub, Child pool, Outdoor pool, Key card access, CCTV in common areas, Kids meals, CCTV outside property, Kid-friendly buffet, No smoking, Restaurant, Bar/Lounge, Hand sanitizer in guest accommodation and key areas, Express check out, Parking, Hairdryer, Screens or physical barriers placed between staff and guests in appropriate areas, Cable or satellite TV, Use of cleaning chemicals that are effective against coronavirus, Air-conditioned, Newspapers, Guest accommodation is disinfected between stays, Open-air bath, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitized, Outdoor furniture, Delivered food is securely covered, Food can be delivered to guest accommodation, Complimentary breakfast, Guests can opt-out of accommodation cleaning service, Staff follow all safety protocols as directed by local authorities, Pool view, Pool with a view, Private bathroom, Garden, Private check-in/check-out, 24hr front desk, Storage available, Private parking, Radio, Terrace/Patio, Increased accessibility, Roll-in shower, Beach towels, Linens, Towels, Safety deposit box, Sea view, Elevator, Minibar, Shampoo, Pool bar, Shared lounge/TV area, 24-hour check-in, Shower cap, Accessible by elevator, First-aid kit, Snack bar, Additional toilet, Solarium, Balcony, Soundproof rooms, Bathtub, Bidet, Body soap, Swimming pool toys, Bridal suite, Telephone, Tile/marble floor, Refrigerator, Toilet, Children's television networks, Safe, Sauna, Clothes rack, Trash cans, TV, Upper floors accessible by elevator, Upper floors accessible by stairs, Vending machine (drinks), Wardrobe or closet, Drying rack for clothing

Internet

Wi-Fi available in all areas, Internet, Free Wi-Fi

Check-in

From 2:00 PM

Check-out

Prior to 12:00 PM

Puerto Palace reviews

Puerto Palace
8.4
Excellent
from 1,759 reviews

Rating summary

  • Cleanliness 9.0
  • Comfort 8.6
  • Location 7.9
  • Services 8.4
  • Staff 8.9
  • Value for money 8.5