The Pontchartrain Hotel

The Pontchartrain Hotel


2031 St. Charles Avenue, New Orleans, LA, United States

ExcellentBased on 293 reviews


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About The Pontchartrain Hotel

Discover essential information, amenities, and features of The Pontchartrain Hotel, providing insights into what to expect during your stay. Information on this property was last updated on December 5, 2023.
Situated a short drive from Mercedes-Benz Superdome, Pontchartrain Hotel St Charles Avenue offers elegant accommodation in New Orleans. It is conveniently located for guests wishing to discover the ar...

Good to Know

To Downtown1.4 mi
Nearest airportNew Orleans Louis Armstrong
Distance to airport11.2 mi


Check-in time3:00 PM
Check-out time12:00 PM
InternetFree Wi-Fi
PolicyPets allowed on request. Charges may apply.
Payment & CancellationPolicies vary by room type and provider.
Front desk number+1 504 323 1400

Amenities at The Pontchartrain Hotel

Top features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • ATM on-site
  • Entire unit wheelchair accessible
  • Terrace/Patio
  • Increased accessibility
  • Roll-in shower
  • Family rooms
  • Linens
  • Towels
  • Safety deposit box
  • Feather pillow
  • Fire extinguisher
  • Seating area
  • Laundry facilities
  • Elevator
  • Minibar
  • Flat-screen TV
  • Free toiletries
  • Shampoo
  • Shared lounge/TV area
  • Room service
  • Smoke alarms
  • Heating
  • Shower
  • Iron and ironing board
  • Accessible by elevator
  • Hypoallergenic pillow
  • Physical distancing rules
  • Additional toilet
  • Sofa
  • Alarm clock
  • Enhanced cleaning
  • No smoking
  • Bathtub
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Laptop safe
  • Express check-out
  • Parking
  • Body soap
  • Hairdryer
  • Breakfast in the room
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Telephone
  • Use of cleaning chemicals that are effective against coronavirus
  • Carpeted
  • Air-conditioned
  • Non-feather pillow
  • Toilet
  • Guest accommodation is disinfected between stays
  • Toilet paper
  • Toilet with grab rails
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Trash cans
  • Food can be delivered to guest accommodation
  • Guests can opt-out of accommodation cleaning
  • Upper floors accessible by elevator
  • Conditioner
  • Staff follow all safety protocols as directed by local authorities
  • Valet parking
  • Disinfection of high-touch surfaces
  • Desk
  • Bathrobe
  • Private bathroom
  • Wardrobe or closet
  • 24hr front desk
  • Storage available
  • Private parking


  • Fitness center


  • Business center
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Laundry service
  • Meeting/Banquet facilities
  • Face masks for guests available
  • Key access

Hotels similar to The Pontchartrain Hotel

Discover other properties in New Orleans that offer a similar experience and ambiance to The Pontchartrain Hotel. In total, there are 3,172 hotels serving travelers in New Orleans. Price data was last updated on December 5, 2023.

Reviews for The Pontchartrain Hotel

Read firsthand reviews and testimonials from guests who have stayed at The Pontchartrain Hotel, providing insights into their experiences. Travelers have left 293 reviews of The Pontchartrain Hotel to date. Review data was last updated on December 5, 2023.
Very goodBased on 293 verified guest reviews

Pros +
  • Excellent staff and unique feel. (in 33 reviews)
  • Great staff and comfortable rooms. (in 28 reviews)
  • The bar and restaurant were absolutely amazing. (in 24 reviews)
Cons -
  • No towels in our room. (in 14 reviews)
  • The room had a very moldy smell. (in 10 reviews)
  • Never found a coffee pot in the room (in 8 reviews)

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Photos of The Pontchartrain Hotel

View a collection of 51 photos showcasing the rooms, amenities, and facilities of The Pontchartrain Hotel to help you visualize your stay. Photos for this property were last updated on December 5, 2023.

Where is The Pontchartrain Hotel?

Find the exact location and address of The Pontchartrain Hotel in New Orleans, making it easy to plan your travel logistics. Landmark and ‘Getting Around’ data was last updated on December 5, 2023.

Most Popular Landmarks

Lafayette Cemetery0.5 mi
The National WWII Museum0.8 mi
Louisiana Children's Museum1.0 mi
Audubon Butterfly Garden and Insectarium1.4 mi
Audubon Aquarium of the Americas1.5 mi
Saenger Theatre1.5 mi

Getting Around

New Orleans Union0.8 mi
New Orleans S Peters St Parking0.9 mi
New Orleans Canal and Charles1.4 mi
New Orleans University6.5 mi

FAQs when booking at The Pontchartrain Hotel

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at The Pontchartrain Hotel. FAQs were last updated on December 5, 2023.

How close is The Pontchartrain Hotel to the nearest airport, New Orleans Louis Armstrong Airport?

With a distance of 11.2 mi between The Pontchartrain Hotel and the nearest airport, New Orleans Louis Armstrong Airport, the drive typically takes about 0h 22m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

What is the best way for guests to get from New Orleans Louis Armstrong Airport to The Pontchartrain Hotel?

Getting from New Orleans Louis Armstrong Airport to The Pontchartrain Hotel can be as easy as renting a car at the airport’s rental desk for, on average, $36/day in New Orleans. Luckily, The Pontchartrain Hotel has parking on site for guests who choose this method of transportation. Taking a taxi or rideshare service from the nearest airport, New Orleans Louis Armstrong Airport, to your hotel is often the most cost effective transportation solution.

Is The Pontchartrain Hotel considered pet-friendly?

Hotel guests at The Pontchartrain Hotel are welcome to bring most pets like cats and dogs. If you have another type of pet, is it suggested you contact the front desk.

How close is The Pontchartrain Hotel from the New Orleans city center?

The Pontchartrain Hotel is 0.6 mi away from the center of Garden District, New Orleans. Consider visiting Tulane University, a popular landmark that can be accessed from The Pontchartrain Hotel by various forms of transportation.

What is the The Pontchartrain Hotel phone number?

If you have questions or concerns about your stay, call +1 504 323 1400 to talk to a The Pontchartrain Hotel front desk representative.

Does The Pontchartrain Hotel have Wi-Fi available?

Yes, The Pontchartrain Hotel has Wi-Fi available to hotel guests.

Is there a gym or fitness center at The Pontchartrain Hotel?

Yes, there is a gym available to The Pontchartrain Hotel guests. Gym hours may not be 24 hours so it is recommended you ask the front desk during check-in.

What is the check-out time at The Pontchartrain Hotel?

The standard check-out time at The Pontchartrain Hotel is 12:00 PM. Guests can usually check-in from 3:00 PM. Special arrangements may be available if discussed with the front desk.

How much does it cost to stay at The Pontchartrain Hotel, New Orleans?

A good deal at The Pontchartrain Hotel right now is between $43 and $222 per night. Prices change based on dates and room type, so enter your requirements in the form above to see the best deals currently available.

Is there a restaurant at The Pontchartrain Hotel?

Yes, there is a restaurant on-site at The Pontchartrain Hotel, New Orleans. If you’re more interested in drinking than eating, there’s a bar on-site too.

Does The Pontchartrain Hotel have a laundry service?

Yes, there is a hotel laundry service for guests at The Pontchartrain Hotel. The property also has irons and ironing boards available for guest use.

How far is The Pontchartrain Hotel from The National WWII Museum?

You can walk to The National WWII Museum while staying at The Pontchartrain Hotel - you’ll be about 0.8 mi away.

Is The Pontchartrain Hotel close to Smoothie King Center?

The distance from The Pontchartrain Hotel to Smoothie King Center is 1 mi.

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