The Pontchartrain Hotel

The Pontchartrain Hotel

Hotel
 

2031 St. Charles Avenue, New Orleans, LA, United States

ExcellentBased on 240 reviews
8.8

$6

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About The Pontchartrain Hotel

Situated a short drive from Mercedes-Benz Superdome, Pontchartrain Hotel St Charles Avenue offers elegant accommodation in New Orleans. It is conveniently located for guests wishing to discover the ar...

Good to Know

To Downtown1.4 mi
Rating8.8
Nearest airportNew Orleans Louis Armstrong
Distance to airport11.2 mi

Policies

Check-in time3:00 PM
Check-out time12:00 PM
InternetFree Wi-Fi
PolicyPets allowed on request. Charges may apply.
Payment & CancellationPolicies vary by room type and provider.
Front desk number+1 504 323 1400

Amenities at The Pontchartrain Hotel

Top Features

Parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

General

  • ATM on-site
  • Entire unit wheelchair accessible
  • Terrace/Patio
  • Increased accessibility
  • Roll-in shower
  • Family rooms
  • Linens
  • Towels
  • Safety deposit box
  • Feather pillow
  • Fire extinguisher
  • Seating area
  • Laundry facilities
  • Elevator
  • Minibar
  • Flat-screen TV
  • Free toiletries
  • Shampoo
  • Shared lounge/TV area
  • Room service
  • Smoke alarms
  • Heating
  • Shower
  • Iron and ironing board
  • Accessible by elevator
  • Hypoallergenic pillow
  • Physical distancing rules
  • Additional toilet
  • Sofa
  • Alarm clock
  • Enhanced cleaning
  • No smoking
  • Bathtub
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Laptop safe
  • Express check-out
  • Parking
  • Body soap
  • Hairdryer
  • Breakfast in the room
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Telephone
  • Use of cleaning chemicals that are effective against coronavirus
  • Carpeted
  • Air-conditioned
  • Non-feather pillow
  • Toilet
  • Guest accommodation is disinfected between stays
  • Toilet paper
  • Toilet with grab rails
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Trash cans
  • Food can be delivered to guest accommodation
  • Guests can opt-out of accommodation cleaning
  • Upper floors accessible by elevator
  • Conditioner
  • Staff follow all safety protocols as directed by local authorities
  • Valet parking
  • Disinfection of high-touch surfaces
  • Desk
  • Coffee shop
  • Bathrobe
  • Private bathroom
  • Wardrobe or closet
  • 24hr front desk
  • Storage available
  • Private parking

Activities

  • Fitness center

Services

  • Ticket service
  • Business center
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Laundry service
  • Meeting/Banquet facilities
  • Face masks for guests available
  • Key access

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Reviews for The Pontchartrain Hotel

8.8
Very goodBased on 240 verified guest reviews
8.5Families
8.9Friends
8.8Couples
9.0Solo

Pros +
  • Excellent staff and unique feel. (in 33 reviews)
  • Great staff and comfortable rooms. (in 28 reviews)
  • The bar and restaurant were absolutely amazing. (in 24 reviews)
Cons -
  • No towels in our room. (in 14 reviews)
  • The room had a very moldy smell. (in 10 reviews)
  • Never found a coffee pot in the room (in 8 reviews)

Photos of The Pontchartrain Hotel

Where is The Pontchartrain Hotel

Most Popular Landmarks

The National WWII Museum0.8 mi
Smoothie King Center1.0 mi
Mercedes-Benz Superdome1.1 mi
Harrah's Casino1.2 mi
The Outlet Collection at Riverwalk1.3 mi
Canal Street1.4 mi

Getting Around

New Orleans Union0.8 mi
New Orleans S Peters St Parking0.9 mi
New Orleans Canal and Charles1.4 mi
New Orleans University6.5 mi

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