The Pontchartrain Hotel

The Pontchartrain Hotel


2031 St. Charles Avenue, New Orleans, LA, United States

ExcellentBased on 224 reviews


Cheapest rate

per night

Tue 12/7
Wed 12/8
...and more

Best Deals for The Pontchartrain Hotel

This destination can have additional per person taxes which are excluded in the prices below

Set your travel dates to check availability and prices
Tue 12/7
Wed 12/8
Tue 12/7
Wed 12/8
...and more

Reviews for The Pontchartrain Hotel

ExcellentBased on 224 reviews
Rating Summary
  • Cleanliness9.2
  • Comfort9.2
  • Facilities9.0
  • Location9.3
  • Services8.8
  • Staff9.3
  • Value for money8.6
Who stays here?
  • Families with young children 
  • Families 
  • Young couples 
  • Couples most popular!
  • Groups of friends 
  • Solo travelers 
  • Business travelers 

About The Pontchartrain Hotel

Situated a short drive from Mercedes-Benz Superdome, Pontchartrain Hotel St Charles Avenue offers elegant accommodation in New Orleans. It is conveniently located for guests wishing to discover the ar...

Good to Know

Distance to city centre

1.4 mi

Location rating


Nearest airport

New Orleans Louis Armstrong

Distance to airport

11.2 mi



3:00 PM


12:00 PM


Free Wi-Fi


Pets allowed on request. Charges may apply.


Policies vary by room type and provider.

Contact Number

+1 504 323 1400

Amenities at The Pontchartrain Hotel

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • ATM on-site
  • Entire unit wheelchair accessible
  • Terrace/Patio
  • Increased accessibility
  • Roll-in shower
  • Family rooms
  • Linens
  • Towels
  • Safety deposit box
  • Feather pillow
  • Fire extinguisher
  • Seating area
  • Laundry facilities
  • Elevator
  • Minibar
  • Flat-screen TV
  • Free toiletries
  • Shampoo
  • Shared lounge/TV area
  • Room service
  • Smoke alarms
  • Heating
  • Shower
  • Iron and ironing board
  • Hypoallergenic pillow
  • Physical distancing rules
  • Additional toilet
  • Sofa
  • Alarm clock
  • No smoking
  • Bathtub
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Laptop safe
  • Express check-out
  • Parking
  • Body soap
  • Hairdryer
  • Breakfast in the room
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Telephone
  • Use of cleaning chemicals that are effective against coronavirus
  • Carpeted
  • Air-conditioned
  • Non-feather pillow
  • Toilet
  • Guest accommodation is disinfected between stays
  • Toilet paper
  • Toilet with grab rails
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Food can be delivered to guest accommodation
  • Guests can opt-out of accommodation cleaning
  • Conditioner
  • Staff follow all safety protocols as directed by local authorities
  • Valet parking
  • Desk
  • Coffee shop
  • Bathrobe
  • Private bathroom
  • Wardrobe or closet
  • 24hr front desk
  • Storage available
  • Private parking


  • Fitness center


  • Ticket service
  • Business center
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Laundry service
  • Meeting/Banquet facilities
  • Face masks for guests available

Photos of The Pontchartrain Hotel

Where is The Pontchartrain Hotel

Most Popular Landmarks

Smoothie King Center1.0 mi
The Outlet Collection at Riverwalk1.3 mi

Getting Around

New Orleans Union0.8 mi
New Orleans S Peters St Parking0.9 mi
New Orleans Canal and Charles1.4 mi
New Orleans University6.5 mi

FAQs when booking at The Pontchartrain Hotel

  • How close is The Pontchartrain Hotel to the nearest airport, New Orleans Louis Armstrong?

    There are 11.2 mi between the closest airport, New Orleans Louis Armstrong, and The Pontchartrain Hotel. The drive to the airport from the hotel should take you 22min with a normal traffic flow. It’s important to take high traffic times into consideration, especially in metropolitan areas.

  • What is the best way for guests to get from New Orleans Louis Armstrong to The Pontchartrain Hotel?

    Getting from New Orleans Louis Armstrong to The Pontchartrain Hotel can be as easy as renting a car at the airport’s rental desk for, on average, $111/day in New Orleans. Luckily, The Pontchartrain Hotel has parking on site for guests who choose this method of transportation. Taking a taxi or rideshare service from the nearest airport, New Orleans Louis Armstrong, to your hotel is often the most cost effective transportation solution.

  • Is The Pontchartrain Hotel considered pet-friendly?

    The Pontchartrain Hotel welcomes most household pets.

  • What is the The Pontchartrain Hotel phone number?

    The best way to contact The Pontchartrain Hotel is by calling +1 504 323 1400.

  • Does The Pontchartrain Hotel have Wi-Fi available?

    Yes, The Pontchartrain Hotel has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at The Pontchartrain Hotel?

    Yes, The Pontchartrain Hotel has a fitness center available to guests throughout their stay.

  • What is the check-out time at The Pontchartrain Hotel?

    12:00 PM. If you require a later check-out we advise discussing it with the front desk as soon as you’re able to. Check-in time is 3:00 PM.

  • Is there a restaurant at The Pontchartrain Hotel?

    Yes, there is a restaurant on-site at The Pontchartrain Hotel, New Orleans, LA, United States. The hotel also has a bar.

  • Does The Pontchartrain Hotel have a laundry service?

    Yes, there are laundry services usually available at The Pontchartrain Hotel, New Orleans, LA, United States. No need to pack a travel iron either, as the accommodation can provide one.

  • How far is The Pontchartrain Hotel from Smoothie King Center?

    Smoothie King Center in New Orleans, LA, United States is 1.0 mi away from The Pontchartrain Hotel.

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