The location was perfect for our early morning walk to Paddington station and express train to Heathrow Airport the following morning. The continental breakfast was delicious, and the rooms were clean and quiet. We also booked an afternoon tea. Was greeted with super friendly and patient staff. Our waiter for the evening Robert, outdid himself with bespoke customer service that should highly be rewarded. As a hospitality manager myself, there’s nothing like great service to cement a wonderful experience. The food was delicious. We drank our body weight in wonderfully creamy Cappuccinos and toasted my partners promotion with a bottle of rose bubbly! We loved every second of it so much. I would highly recommend Park Grand London Lancaster Gate hotel and we will definitely stay here again.