Pacific Palace Hotel

Pacific Palace Hotel


JL Duyung Sei Jodoh, Batam, Indonesia

GoodBased on 195 reviews


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About Pacific Palace Hotel

Providing an on-site night club and a beauty salon, Pacific Palace Hotel is situated in Batu Ampar and boasts 4-star accommodation. It has a fitness centre, as well as a Jacuzzi, a sauna and an outdoo...

Good to Know

To Downtown

3.8 mi



Nearest airport

Batam Hang Nadim

Distance to airport

8.2 mi


Check-in time

2:00 PM

Check-out time

12:00 PM



Payment & Cancellation

Policies vary by room type and provider.

Front desk number

+62 778 421 111

Amenities at Pacific Palace Hotel

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • ATM on-site
  • Electric kettle
  • Entire unit wheelchair accessible
  • Executive lounge access
  • Family rooms
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Flat-screen TV
  • Free toiletries
  • Fruits
  • Room service
  • Smoke alarms
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Hot tub
  • Interconnected room(s) available
  • Indoor pool
  • Key card access
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Hairdryer
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Guests can opt-out of accommodation cleaning
  • Plunge pool
  • Free parking
  • Pool towels
  • Staff follow all safety protocols as directed by local authorities
  • Pool view
  • Disinfection of high-touch surfaces
  • Private bathroom
  • 24hr front desk
  • Designated smoking area
  • Steam room
  • Night club
  • Storage available
  • Quiet street view
  • Spa and wellness center
  • Raised toilet
  • Non-smoking rooms available
  • Increased accessibility
  • Beach towels
  • Towels
  • Safety deposit box
  • Sea view
  • Seating area
  • Elevator
  • Minibar
  • Shampoo
  • Pool bar
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by elevator
  • Adapter
  • Slippers
  • First-aid kit
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Enhanced cleaning
  • Balcony
  • Soundproof rooms
  • Bathtub
  • Soundproofing
  • Bidet
  • Body soap
  • Bottle of water
  • Telephone
  • Carpeted
  • Tile/marble floor
  • Toilet
  • Toilet paper
  • Thermometers for guests provided by property
  • Safe
  • Sauna
  • Toothbrush
  • City view
  • Towels/sheets (extra fee)
  • Clothes rack
  • Trash cans
  • Coffee machine
  • TV
  • Upper floors accessible by elevator
  • Conditioner
  • Upper floors accessible by stairs
  • Valet parking
  • Desk
  • Dining area
  • Dining table
  • Walk-in shower
  • Wardrobe or closet
  • Drying rack for clothing
  • DVD player


  • Fitness center
  • Karaoke
  • Table tennis
  • Massage


  • Business center
  • Wake-up service
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Contactless check-in/check-out
  • Tour desk
  • Face masks for guests available
  • Health club
  • Spa
  • Key access
  • Beauty salon
  • Airport shuttle (surcharge)
  • Ticket service

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Reviews for Pacific Palace Hotel

GoodBased on 195 verified guest reviews

Pros +
  • I like the friendly staff (in 27 reviews)
  • Breakfast was very good and perfect. (in 25 reviews)
  • The bed and shower room Welcoming cookies. (in 21 reviews)
Cons -
  • Short of towel for 3-bed room (in 22 reviews)
  • The hotel view was ridiculous. (in 16 reviews)
  • The hotel view was ridiculous. (in 15 reviews)

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Photos of Pacific Palace Hotel

FAQs when booking at Pacific Palace Hotel

Is pricing at Pacific Palace Hotel comparable to 4 star hotels in Batam?

Nightly rates at Pacific Palace Hotel will generally be 51% cheaper than the average 4-stars hotel in Batam. When staying at Pacific Palace Hotel, you should be prepared to pay about $34/night, which is considered to be a good deal in Batam for a 4-stars hotel.

How close is Pacific Palace Hotel to the nearest airport, Batam Hang Nadim Airport?

With no traffic, the 8.2 mi drive between Pacific Palace Hotel and Batam Hang Nadim Airport (the nearest airport) will generally only take about 0h 16m. If you’re staying in a metropolitan area, you may see your drive time increase due to busy roads.

Is there a pool at Pacific Palace Hotel?

Yes. Many people visiting Batam look for a hotel with a pool. Pacific Palace Hotel has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regards to pool usage.

What is the Pacific Palace Hotel phone number?

For assistance regarding your reservation at Pacific Palace Hotel please call +62 778 421 111.

Does Pacific Palace Hotel have Wi-Fi available?

Yes, Pacific Palace Hotel has Wi-Fi available to hotel guests.

Is there a gym or fitness center at Pacific Palace Hotel?

There is a hotel fitness center accessible to guests of Pacific Palace Hotel. Most hotels do not have 24-hour fitness centers, so be sure to contact the front desk for gym hours and availability.

What is the check-out time at Pacific Palace Hotel?

Pacific Palace Hotel check-out time is 12:00 PM, though late check-out may be accommodated if agreed in advance with the hotel reception.

How much does it cost to stay at Pacific Palace Hotel, Batam?

$26 per night is the best price found recently for a room at Pacific Palace Hotel, with average deals around $34 per night. Enter your dates in the form above to see current prices.

Is there a restaurant at Pacific Palace Hotel?

There is a restaurant located in Pacific Palace Hotel. Please contact them for kitchen hours. A bar is also available on-site.

Does Pacific Palace Hotel have a laundry service?

There’s a laundry service at Pacific Palace Hotel that can be used by guests. There is also an ironing board and iron in the accommodation.