I was disappointed when I checked in to see the room wasn't prepared for my stay. There was not any toiletries such as hand soap of shampoo and conditioner, the ironing board was broken and the iron cap fell off when I went to add water to steam. It was very noisy - I could hear couples talking, tv blaring and a baby crying. Then about 2.15am on Saturday the fire alarm went off and it was a false alarm. Very disappointing.