The bed was comfortable, and very spacious. Staff were wonderful, they will help you with anything you need and beyond. We did not encounter a single staff member who wasn’t absolutely charming and helpful. They go out of their way to do anything they can to make the stay enjoyable. Everything else was wonderful. It was so well managed. A great first Capsule experience, and not my last. The pajamas, towel and toothbrush provided were a great addition. There were plenty of showers and toilett and hey were always clean and tidy. Would recommend it to anyone. I personally enjoyed the entire capsule hotel experience.