I like the friendliness of the staff, we got there a couple of hours early and let us check-in our room. The lady security guard was very gracious and helpful, she gave us tips on how to go about the city. The room space is just right. The place is accessible. And it's a comfy place to stay at a reasonable price. Few choices for breakfast. Much better if the menu items were authentic Cagayan de Oro cuisine and not the usual stuff. No room service for food unlike other hotels.