My Story Hotel Ouro

My Story Hotel Ouro


Rua Áurea 100, Lisbon, Lisbon District, Portugal

ExcellentBased on 1,900 reviews


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About My Story Hotel Ouro

Strategically located in the middle of the city, this 3-star hotel makes for an excellent base in Lisbon. Just a short walk from Santa Justa Lift, it provides comfortable rooms equipped with a private...

Good to Know

To Downtown

0.4 mi



Nearest airport

Lisbon Humberto Delgado

Distance to airport

4.6 mi


Check-in time

3:00 PM

Check-out time

12:00 PM


Free Wi-Fi

Payment & Cancellation

Policies vary by room type and provider.

Front desk number

+351 213 400 340

Amenities at My Story Hotel Ouro

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • Increased accessibility
  • Linens
  • Towels
  • Safety deposit box
  • Cribs available
  • Fire extinguisher
  • Gift shop
  • Seating area
  • Laundry facilities
  • Elevator
  • Ironing service
  • Minibar
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Shampoo
  • Shared lounge/TV area
  • Smoke alarms
  • Hardwood or parquet floors
  • Heating
  • Shower
  • Shower cap
  • Accessible by elevator
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Interconnected room(s) available
  • Snack bar
  • Socket near the bed
  • Key card access
  • CCTV in common areas
  • Allergy-free room
  • Kids meals
  • Enhanced cleaning
  • No smoking
  • Soundproof rooms
  • Soundproofing
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Body soap
  • Hairdryer
  • Cable or satellite TV
  • Telephone
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Toilet
  • Guest accommodation is disinfected between stays
  • Toilet paper
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Thermometers for guests provided by property
  • Safe
  • City view
  • Delivered food is securely covered
  • Clothes rack
  • Trash cans
  • Food can be delivered to guest accommodation
  • Guests can opt-out of accommodation cleaning
  • TV
  • Upper floors accessible by elevator
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Desk
  • Private bathroom
  • Walk-in shower
  • Wardrobe or closet
  • 24hr front desk
  • Storage available


  • Bicycle rental


  • Ticket service
  • Car rental
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Laundry service
  • Multi-lingual staff
  • Special diet menus (on request)
  • Contactless check-in/check-out
  • Tour desk
  • Face masks for guests available
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Hotels Similar to My Story Hotel Ouro

Reviews for My Story Hotel Ouro

GreatBased on 1,900 verified guest reviews

Pros +
  • Perfect location and friendly staff! (in 248 reviews)
  • All staff was great and friendly. (in 233 reviews)
  • Excellent service and good breakfast. (in 134 reviews)
Cons -
  • "Room was small, bed very small" (in 13 reviews)
  • "The first night, the room was very small." (in 7 reviews)
  • Ouro was closed. (in 3 reviews)

Traveler type:
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9.1 Excellent
I loved the location. Minutes away from attractions and the metro. Wi Fi worked. Staff were friendly and helpful. The room I had was a little small. Breakfast could offer more selection. I was sad that I left my Fatima necklace on my bed. it would be great if they posted that to me.

Photos of My Story Hotel Ouro

Where is My Story Hotel Ouro

Most Popular Landmarks

Cidade Baixa0.2 mi
Elevador de Santa Justa0.2 mi
Sé de Lisboa0.3 mi
Castelo de São Jorge0.4 mi
Coliseu dos Recreios0.5 mi
Amoreiras1.6 mi

Getting Around

Lisbon Praça do Comércio0.1 mi
Lisbon Rossio0.4 mi
Lisbon Cais do Sodré0.4 mi
Lisbon Restauradores0.4 mi
Lisbon Largo das Olarias0.5 mi
Lisbon Avenida0.8 mi

FAQs when booking at My Story Hotel Ouro

How close is My Story Hotel Ouro to the nearest airport, Lisbon Humberto Delgado Airport?

With a distance of 4.6 mi between My Story Hotel Ouro and the nearest airport, Lisbon Humberto Delgado Airport, the drive typically takes about 0h 09m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

What is the best way for guests to get from Lisbon Humberto Delgado Airport to My Story Hotel Ouro?

Rideshare apps and taxis remain a very common solution for My Story Hotel Ouro guests. This is often the most cost-effective method of transportation when visiting Lisbon.

How close is My Story Hotel Ouro from the Lisbon city center?

My Story Hotel Ouro is 0.1 mi away from the center of Baixa, Lisbon. Consider visiting Estádio José Alvalade, a popular landmark that can be accessed from My Story Hotel Ouro by various forms of transportation.

What is the My Story Hotel Ouro phone number?

For assistance regarding your reservation at My Story Hotel Ouro please call +351 213 400 340.

Does My Story Hotel Ouro have Wi-Fi available?

Yes, My Story Hotel Ouro has Wi-Fi available to hotel guests.

What is the check-out time at My Story Hotel Ouro?

My Story Hotel Ouro check-out time is 12:00 PM, though late check-out may be accommodated if agreed in advance with the hotel reception.

How much does it cost to stay at My Story Hotel Ouro, Lisbon?

Prices at My Story Hotel Ouro will vary depending on when you plan to stay and what room type you require. The average nightly room price recently has been $184, though some users have found rates as low as $79. To see prices for your dates, enter them in the form above.

Is there a restaurant at My Story Hotel Ouro?

There is a restaurant located in My Story Hotel Ouro. Please contact them for kitchen hours. The {2} also has a bar.

Does My Story Hotel Ouro have a laundry service?

There’s a laundry service at My Story Hotel Ouro that can be used by guests. There is also an ironing board and iron in the accommodation.

How far is My Story Hotel Ouro from Castelo de São Jorge?

The popular Castelo de São Jorge is just over 0 mi from My Story Hotel Ouro.

Is My Story Hotel Ouro close to Sé de Lisboa?

The distance from My Story Hotel Ouro to Sé de Lisboa is 0 mi.