Mercure Townsville

Mercure Townsville


166 Woolcock Street, Townsville, QLD, Australia

GoodBased on 1,263 reviews


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About Mercure Townsville

Located in Townsville, the hotel is within a 10-minute drive of Townsville Airport and provides outdoor tennis courts and an outdoor pool. It also features a kids pool, an express check-in and check-o...

Good to Know

To Downtown1.3 mi
Nearest airportTownsville
Distance to airport1.9 mi


Check-in time2:00 PM
Check-out time11:00 AM
InternetWi-Fi available in all areas
Payment & CancellationPolicies vary by room type and provider.
Front desk number+61 747 594 900

Amenities at Mercure Townsville

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • Window
  • Computer use available
  • Wine glasses
  • Electric kettle
  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Family rooms
  • Cribs available
  • Fire extinguisher
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Garden view
  • Room service
  • Smoke alarms
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Key card access
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • Kitchenware
  • Lake view
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Laptop safe
  • Express check-out
  • Hairdryer
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Lowered sink
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Outdoor dining area
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Outdoor furniture
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Guests can opt-out of accommodation cleaning
  • Free parking
  • Picnic area
  • Pool towels
  • Staff follow all safety protocols as directed by local authorities
  • Pool view
  • Disinfection of high-touch surfaces
  • Pool with a view
  • Private bathroom
  • Garden
  • 24hr front desk
  • Designated smoking area
  • Storage available
  • Private parking
  • Spa and wellness center
  • Radio
  • Raised toilet
  • Non-smoking rooms available
  • Terrace/Patio
  • Increased accessibility
  • Roll-in shower
  • Linens
  • Towels
  • Safety deposit box
  • Saltwater pool
  • EV charging station
  • Seating area
  • Elevator
  • Minibar
  • Shampoo
  • Shared bathroom
  • Shower
  • Iron and ironing board
  • Shower cap
  • Shower chair
  • Adapted bath
  • First-aid kit
  • Microwave
  • Additional toilet
  • Sofa
  • Alarm clock
  • Allergy-free room
  • Enhanced cleaning
  • Balcony
  • Bathtub
  • Body soap
  • Swimming pool toys
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Carpeted
  • Tile/marble floor
  • Toaster
  • Refrigerator
  • Toilet
  • Toilet paper
  • Toilet with grab rails
  • Thermometers for guests provided by property
  • Safe
  • Towels/sheets (extra fee)
  • Trash cans
  • Coffee machine
  • TV
  • Smartphone dock
  • Conditioner
  • Desk
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining table
  • Walk-in shower
  • Wardrobe or closet


  • Tennis
  • Pay-per-view channels


  • Babysitting or child care
  • Business center
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Multi-lingual staff
  • Special diet menus (on request)
  • Contactless check-in/check-out
  • Face masks for guests available
  • Spa
  • Conference rooms
  • Wedding services
  • Ticket service

Hotels Similar to Mercure Townsville

Reviews for Mercure Townsville

GoodBased on 1,263 verified guest reviews

Pros +
  • Great location with friendly staff. (in 230 reviews)
  • The staff were very helpful. (in 178 reviews)
  • Room was great and spacious. (in 131 reviews)
Cons -
  • The room was not clean. (in 100 reviews)
  • No table and chairs outside rooms. (in 83 reviews)
  • Our power in the room kept switching off. (in 80 reviews)

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Photos of Mercure Townsville

FAQs when booking at Mercure Townsville

Is pricing at Mercure Townsville comparable to 4 star hotels in Townsville?

Nightly rates at Mercure Townsville will generally be 13% cheaper than the average 4-stars hotel in Townsville. When staying at Mercure Townsville, you should be prepared to pay about $94/night, which is considered to be a good deal in Townsville for a 4-stars hotel.

How close is Mercure Townsville to the nearest airport, Townsville Airport?

With a distance of 1.9 mi between Mercure Townsville and the nearest airport, Townsville Airport, the drive typically takes about 0h 03m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

What is the best way for guests to get from Townsville Airport to Mercure Townsville?

For the most freedom while visiting Townsville, consider renting a car for about $85/day and parking it at Mercure Townsville where they offer parking spaces to hotel guests. Taking a taxi or rideshare service from the nearest airport, Townsville Airport, to your hotel is often the most cost effective transportation solution.

Is there a pool at Mercure Townsville?

Yes. Many people visiting Townsville look for a hotel with a pool. Mercure Townsville has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regards to pool usage.

What is the Mercure Townsville phone number?

You can reach the front desk of Mercure Townsville at +61 747 594 900.

Does Mercure Townsville have Wi-Fi available?

Yes, Mercure Townsville has Wi-Fi available to hotel guests.

What is the check-out time at Mercure Townsville?

The standard check-out time at Mercure Townsville is 11:00 AM. Guests can usually check-in from 2:00 PM. Special arrangements may be available if discussed with the front desk.

How much does it cost to stay at Mercure Townsville, Townsville?

Mercure Townsville room prices depend on your dates, room type and availability. The average price found recently is $94/night, with the best deals starting from $75/night. To see current deals, enter your dates in the form above.

Is there a restaurant at Mercure Townsville?

Yes, there is a restaurant on-site at Mercure Townsville, Townsville. For drinks at the accommodation, there is a bar available.

Does Mercure Townsville have a laundry service?

Yes, there is a hotel laundry service for guests at Mercure Townsville. No need to pack a travel iron either, as the accommodation can provide one.

How far is Mercure Townsville from Holiday Inn, Townsville?

Mercure Townsville is about 2.2 mi from Holiday Inn, Townsville, one of Townsville’s most popular landmarks.

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