Mercure Townsville
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Mercure Townsville Hotel

166 Woolcock Street 166 Woolcock Street, Townsville, QLD 4812, Australia Show Map

Excellent from 762 reviews
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About Mercure Townsville

Located in Townsville, the hotel is an easy drive from Holiday Inn, Townsville and provides on-site parking. It also features outdoor tennis courts, an outdoor pool and an express check-in and check-out feature.

Mercure Townsville provides spacious rooms equipped with a hair dryer, a shower and ironing facilities. They all include newspapers, wireless internet access and a telephone.

Those staying at Mercure Townsville can enjoy a unique dining experience at the on-site restaurant, ideally situated for those who want to stay close by when looking to sit down to a meal. Each evening, guests are invited to relax in the cosy lounge bar.

Mercure Townsville is a 10-minute drive from Townsville Airport, and sightseers can easily reach The Strand by car. The helpful staff at the tour desk are available to organise tours and activities in Townsville.

Excellent 8.0
762 guest reviews

Hotel Features


Books, DVDs, music for children, Pay-per-view channels, Outdoor tennis


Pets not allowed


Business center, Wake-up service, Daily housekeeping, Fax/photocopying, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Special diet menus (on request), Contactless check-in/check-out, Tour desk, Face masks for guests available, Spa, Babysitting/child services (surcharge), Wedding services


Wine glasses, Electric kettle, Entire unit located on ground floor, Entire unit wheelchair accessible, Family rooms, Cribs available, Fire extinguisher, Laundry facilities, Ironing service, Flat-screen TV, Packed lunches, Free toiletries, Garden view, Room service, Smoke alarms, Physical distancing in dining areas, Physical distancing rules, Process in place to check health of guests, Interconnected room(s) available, Child pool, iPhone dock, Outdoor pool, Key card access, CCTV in common areas, Kids meals, CCTV outside property, No smoking, Kitchenware, Lake view, Restaurant, Bar/Lounge, Hand sanitizer in guest accommodation and key areas, Laptop safe, Express check out, Hairdryer, Screens or physical barriers placed between staff and guests in appropriate areas, Lowered sink, Cable or satellite TV, Use of cleaning chemicals that are effective against coronavirus, Air-conditioned, Newspapers, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Outdoor dining area, All plates, cutlery, glasses and other tableware have been sanitized, Outdoor furniture, Delivered food is securely covered, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Free parking, Picnic area, Pool towels, Staff follow all safety protocols as directed by local authorities, Pool view, Pool with a view, Private bathroom, Garden, 24hr front desk, Designated smoking area, Storage available, Private parking, Radio, Raised toilet, Terrace/Patio, Increased accessibility, Roll-in shower, Beach towels, Linens, Towels, Safety deposit box, Saltwater pool, EV charging station, Seating area, Elevator, Minibar, Shampoo, Shower, Iron and ironing board, Shower cap, Shower chair, Adapted bath, First-aid kit, Microwave, Sofa, Alarm clock, Allergy-free room, Balcony, Bathtub, Body soap, Swimming pool toys, Breakfast in the room, Bridal suite, Tea/coffee maker, Telephone, Carpeted, Tile/marble floor, Toaster, Refrigerator, Toilet, Toilet paper, Children's television networks, Toilet with grab rails, Safe, Towels/sheets (extra fee), Trash cans, TV, Conditioner, Desk, Vending machine (drinks), Vending machine (snacks), Dining table, Walk-in shower, Wardrobe or closet


Wi-Fi available in all areas, Internet, Free Wi-Fi


From 2:00 PM


Prior to 11:00 AM

Mercure Townsville reviews

Mercure Townsville
from 762 reviews

Rating summary

  • Cleanliness 8.3
  • Comfort 8.1
  • Location 8.5
  • Services 8.2
  • Staff 8.9
  • Value for money 7.8

Recent reviews of Mercure Townsville

  • April Javines

    Feb 2019

    Verified Stay


    The hotel's location is great. It is in central Townsville, so it is close to the shopping centre and plenty of food outlets. The surrounding gardens are beautiful, and we absolutely loved hanging out by the large pool. Staff were so helpful and buffet breakfast was well worth it. The cons are: the bed in our room was ridiculously uncomfortable, the air conditioner was super noisy, and the bathroom badly needed renovation! There were cracked tiles everywhere and the sink had moulds and it was all just very unhygeinic. Definitely did not feel like we were staying in a 4-star hotel.

  • Saba K

    Dec 2017

    Verified Stay

    A Family vacation Place

    Mercure Townsville is a good place to celebrate family vacation, because they offer great value in affordable price. Nearby museum and nice gardens were point of interest for me and mates, during the stay. Friendly and accommodating staff shows how much this hotel is concerned about its customers. Pleasant experience, rated 9/10. Sometime noise outside the window create some disturbance, but i does not happen very often.