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Mercure Townsville
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Mercure Townsville Hotel

166 Woolcock Street 166 Woolcock Street, Townsville, QLD 4812, Australia Show Map | Official Site

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8.0
Excellent from 682 reviews
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About Mercure Townsville

Located in Townsville, the hotel is an easy drive from Holiday Inn, Townsville and provides on-site parking. It also features outdoor tennis courts, an outdoor pool and an express check-in and check-out feature.

Mercure Townsville provides spacious rooms equipped with a hair dryer, a shower and ironing facilities. They all include newspapers, wireless internet access and a telephone.

Those staying at Mercure Townsville can enjoy a unique dining experience at the on-site restaurant, ideally situated for those who want to stay close by when looking to sit down to a meal. Each evening, guests are invited to relax in the cosy lounge bar.

Mercure Townsville is a 10-minute drive from Townsville Airport, and sightseers can easily reach The Strand by car. The helpful staff at the tour desk are available to organise tours and activities in Townsville.

Excellent 8.0
681 guest reviews

Hotel Features

Activities

Books, DVDs, music for children, Pay-per-view channels, Outdoor tennis

Policy

Pets not allowed

Services

Business center, Concierge service, Laundry service, Meeting/Banquet facilities, Wake-up service, Daily housekeeping, Fax/photocopying, Special diet menus (on request), Tour desk, Contactless check-in/check-out, Face masks for guests available, Babysitting/child services (surcharge), Wedding services, Currency exchange on-site, Spa

General

Increased accessibility, EV charging station, Cribs available, Laundry facilities, Room service, Smoke alarms, Outdoor pool, Restaurant, Bar/Lounge, Express check out, Hairdryer, Cable or satellite TV, Air-conditioned, 24hr front desk, Microwave, Refrigerator, Free parking, Designated smoking area, Storage available, Terrace/Patio, Linens, Towels, Minibar, Iron and ironing board, Adapted bath, Alarm clock, Allergy-free room, Balcony, Bathtub, Body soap, Breakfast in the room, Bridal suite, Carpeted, Children's television networks, Conditioner, Desk, Dining table, Electric kettle, Entire unit located on ground floor, Entire unit wheelchair accessible, Family rooms, Fire extinguisher, Flat-screen TV, Free toiletries, Garden view, Interconnected room(s) available, iPhone dock, Key card access, Kids meals, Kitchenware, Lake view, Laptop safe, Lowered sink, Newspapers, Outdoor dining area, Outdoor furniture, Pool towels, Pool view, Pool with a view, Private bathroom, Private parking, Radio, Raised toilet, Roll-in shower, Safety deposit box, Saltwater pool, Seating area, Shampoo, Shower, Shower cap, Shower chair, Sofa, Swimming pool toys, Tea/coffee maker, Telephone, Tile/marble floor, Toaster, Toilet, Toilet paper, Toilet with grab rails, Towels/sheets (extra fee), Trash cans, TV, Vending machine (drinks), Vending machine (snacks), Walk-in shower, Wardrobe or closet, Wine glasses, Ironing service, Packed lunches, Garden, Beach towels, First-aid kit, Physical distancing in dining areas, Physical distancing rules, Process in place to check health of guests, CCTV in common areas, CCTV outside property, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Staff follow all safety protocols as directed by local authorities, Child pool, No smoking, Safe, Picnic area, Elevator

Internet

Free Wi-Fi, Internet, Wi-Fi available in all areas

Check-in

From 2:00 PM

Check-out

Prior to 11:00 AM

Mercure Townsville reviews

Mercure Townsville
8.0
Excellent
from 681 reviews

Rating summary

  • Cleanliness 8.4
  • Comfort 8.1
  • Location 8.5
  • Services 8.2
  • Staff 8.9
  • Value for money 7.8

Recent reviews of Mercure Townsville

  • April Javines

    Feb 2019

    Verified Stay

    Decent

    The hotel's location is great. It is in central Townsville, so it is close to the shopping centre and plenty of food outlets. The surrounding gardens are beautiful, and we absolutely loved hanging out by the large pool. Staff were so helpful and buffet breakfast was well worth it. The cons are: the bed in our room was ridiculously uncomfortable, the air conditioner was super noisy, and the bathroom badly needed renovation! There were cracked tiles everywhere and the sink had moulds and it was all just very unhygeinic. Definitely did not feel like we were staying in a 4-star hotel.

    6.5
  • Saba K

    Dec 2017

    Verified Stay

    A Family vacation Place

    Mercure Townsville is a good place to celebrate family vacation, because they offer great value in affordable price. Nearby museum and nice gardens were point of interest for me and mates, during the stay. Friendly and accommodating staff shows how much this hotel is concerned about its customers. Pleasant experience, rated 9/10. Sometime noise outside the window create some disturbance, but i does not happen very often.

    10.0