Mercure Charlestown

Mercure Charlestown

Hotel
 

109 Madison Drive, Charlestown, NSW, Australia

GoodBased on 1,089 reviews
7.7

$86

Cheapest rate

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About Mercure Charlestown

Ideally located in Newcastle, Mercure Charlestown offers modern accommodation within a short drive of Lake Macquarie. Guests have access to a swimming pool, an outdoor pool and a beauty centre.
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Good to Know

To Downtown1.1 mi
Rating7.7
Nearest airportNewcastle Williamtown
Distance to airport13.3 mi

Policies

Check-in time2:00 PM
Check-out time10:00 AM
InternetWi-Fi available in all areas
Payment & CancellationPolicies vary by room type and provider.
Front desk number+61 249 438 899

Amenities at Mercure Charlestown

Top Features

Parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

General

  • Computer use available
  • Wine glasses
  • Electric kettle
  • Entire unit located on ground floor
  • Family rooms
  • Fire extinguisher
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Garden view
  • Room service
  • Smoke alarms
  • Heating
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Interconnected room(s) available
  • Outdoor pool
  • Key card access
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • No smoking
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Express check-out
  • Hairdryer
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Non-feather pillow
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Guests can opt-out of accommodation cleaning
  • Free parking
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Coffee shop
  • Bathrobe
  • Private bathroom
  • Garden
  • Designated smoking area
  • 24hr front desk
  • Private parking
  • Storage available
  • Terrace/Patio
  • Linens
  • Towels
  • Minibar
  • Shampoo
  • Shower
  • Iron and ironing board
  • Shower cap
  • Adapter
  • Slippers
  • First-aid kit
  • Snack bar
  • Socket near the bed
  • Enhanced cleaning
  • Balcony
  • Soundproof rooms
  • Bathtub
  • Soundproofing
  • Body soap
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Carpeted
  • Refrigerator
  • Toilet
  • Toilet paper
  • Safe
  • Toothbrush
  • Clothes rack
  • Trash cans
  • Coffee machine
  • TV
  • Conditioner
  • Upper floors accessible by stairs
  • Desk
  • Dining table
  • Wardrobe or closet

Services

  • Babysitting or child care
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Face masks for guests available
  • Key access
  • Airport shuttle (surcharge)
  • Conference rooms

Hotels Similar to Mercure Charlestown

Reviews for Mercure Charlestown

7.7
GoodBased on 1,089 verified guest reviews
7.5Friends
7.8Solo
7.7Couples
7.7Families

Pros +
  • Great staff and food was awesome. (in 203 reviews)
  • "Excellent quiet room, fantastic breakfast." (in 199 reviews)
  • Staff were friendly and very helpful. (in 172 reviews)
Cons -
  • Bathroom door wouldn't close. (in 75 reviews)
  • no air con blood on curtains (in 21 reviews)
  • Only that the spa bath didn’t work. (in 18 reviews)

Traveler type:
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Date
P
10.0 Wonderful
HotelsCombined
the stay was wonderful the rooms were clean and we had everything we needed
D
8.7 Very good
HotelsCombined
very comfortable

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