Marina Bay Sands Hotel

a little bit crowded

Hotel facade was very modern and has great architecture. The view from the infinity pool is exquisite especially during the sunset hour. There is also a spectacle of lights and sounds show for your enjoyment. The garden view is breathtaking as well. Amazing amenities provided and the rooms are tastefully designed, clean, and well-equipped with things that you might need. I would recommend this to tourists so they can experience the luxury that is Marina Bay Sands. I noticed that there is no exclusivity to this hotel and there are so much people walking around that it doesn't feel as relaxing as it should be.

Staff were fabulous. Facilities were amazing. Loved every minute. The swimming pool and the sky gardens was absolutely stunning. Iconic hotel, lovely big room, bathroom, balcony with amazing view, great location. Amazing hotel. Every staff member we came into contact with was exceptional. We even got some great advice while having breakfast from the lovely man Alvin who served us. Staying in this hotel is an experience to remember. The views were truly amazing. We could have sat on the balcony all day and just watched Singapore. The location is easy to get to by public transport. The Art Science museum is wonderful. We were also lucky enough to get upgraded to a bigger room and secured a late check out.

The MBS light show viewed from the Infinity pool is an amazing experience. A garden view room overlooking the Gardens by the bay is breathtaking, and watching the Garden's light show is a different experience from watching it inside the Garden. The rooms are spacious and clean. The design is definitely well thought of. The whole hotel is an artwork. The staffs are very friendly and well trained. The check-in staff who attended to us, his name is Mark. He was a very helpful guy, I'd even say we enjoyed our stay because of all the help he did for us. And the Sky pool, now I understand why people wanted to sneak into that place. It was grand, the view, the design, the water, the wind all contribute to a very unique experience. And instead of going to the Singapore flyer, the pool offers a better deal. I'd say book in this hotel even if it's just for a night and your money is spent well.

The hotel is situated at the opposite side of the bay to most of the other tourist areas but these areas can be accessed really easily using the MRT which is Singapore’s underground. There is a station under the hotel conveniently. We were there for two nights and didn’t need to venture far from the hotel because the views were so amazing and the choice of bars and restaurants were more than we could have needed. We would definitely return.

good experience stay here for three nights. great service by concierge. Excellent operator Mr. Nicklaus when we need delivery service. He is full of patience and professional. Such POOR service by 57th Floor Swimming Pool staff Bernard - when I lost key been ban to enter, I provide booking name and singnature by myself which is all correct he still keep ask me go back lobby. when I request borrow his extended call to my room to let my friend go up send room key for me, the answer is NO CAN NOT. Pls go to reception! I find extension from the counter beside of us/ tower 2 Pool reception. After my friend up question him why not call to room, he keep bad attitude and when my friend angry why no service, waiting for complaint? he only answer no no thank you then turn to serve the others. During waiting around 10 mins I strongly feel that he watch funny things while I expect my friend pick up my call. I had mentioned my friend maybe taking shower can’t hear the handphone ring. We went up to swimming pool for twice, the key able to enter lift/room, but unable to access to swimming pool, we had update key again still same issue. but all solved very fast after verify information by the other entrance staff and even we go washroom only this guy so difficult. But again overall very good.

Of course, the hotel is beautiful, the rooms are great, spacious, clean, loads of amenities, and the staff is friendly and helpful, everything you can expect from a 5 star hotel. The views are stunning. The infinity pool lives up to its reputation. The number 1 hotel in Singapore with great shopping malls. I think once is enough, considering the price, it's overrated. The food, was overall good, but not excellent. The dim sum were too dry.

I never have expierenced like Marina Bay Sand Hotel's kind and good service! I traveled a lot in many country, but Marina's service is the best! Everthing is fabulous! I proudly recommend everyone to visit Marina Bay Sand Hotel. The staff are super friendly and highly professional.