Mainport Hotel

It is conveniently located by the port, as the name indicates, and one of the exits of Leuvehaven metro station brings you right at the entrance of the hotel. The hotel has a modern architecture. The staff at the lobby is very professional and a customer service representative whom I asked for information about what to see in the city knows how to talk to customers, being polite, informative, funny but professional, and accurate. The glass elevator gives a very nice view of the port. The room was excellent with Jacuzzi in the bathroom, which I very much enjoyed with natural sea salt also provided, separate shower and separate toilet and inbuilt monitor in the bathroom mirror. I ironed my clothes with ease. Excellent location, amenities, and staff. Nothing more I could ask for just continue giving the guest the great service that you provide.

The hotel sits in a great location with excellent views. The amenities are modern and offers good value for money. The extended breakfast time during the North Sea Jazz Festival was an excellent touch, so was the sparkling wine during breakfast. For a 5 star establishment one could suggest real champagne. It does not have to be French. An equivalent value bubbly can be sourced at more or less same value. A selection of Tea and Coffee in the Room (unless I missed it) is a must . There free espresso does not make up for it. The Restaurant could also allow a corkage fee for own wines, which would give the hotel experience more in line with international best practices. The rooms are spacious and well appointed. The size of the hotel gives it an exclusive boutique feel as it does not get to crowded even 100% occupancy which it probably was during the NSJF weekend. The hotel has a repeat residency during this period which is a factor that speaks for itself.