MainStay Suites

MainStay Suites


144 Merchants Drive, Knoxville, TN, United States

GoodBased on 349 reviews


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About MainStay Suites

Located in Knoxville, MainStay Suites Knoxville offers free Wi-Fi and a gym. The various amenities this charming hotel features include a 24-hour reception, a 24-hour business centre and meeting rooms...

Good to Know

To Downtown4.5 mi
Nearest airportKnoxville McGhee Tyson
Distance to airport14.1 mi


Check-in time3:00 PM
Check-out time12:00 PM
InternetMobile hotspot device
PolicyPets allowed on request. Charges may apply.
Payment & CancellationPolicies vary by room type and provider.
Front desk number+1 865 247 0222

Amenities at MainStay Suites

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Family rooms
  • Cribs available
  • Fire extinguisher
  • Laundry facilities
  • Flat-screen TV
  • Free toiletries
  • Smoke alarms
  • Heating
  • Breakfast included
  • Hypoallergenic
  • Hypoallergenic pillow
  • Physical distancing in dining areas
  • Physical distancing rules
  • Interconnected room(s) available
  • Key card access
  • CCTV in common areas
  • Kitchenware
  • Hand sanitizer in guest accommodation and key areas
  • Hairdryer
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Lowered sink
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Non-feather pillow
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Outdoor furniture
  • Food can be delivered to guest accommodation
  • Complimentary breakfast
  • Guests can opt-out of accommodation cleaning
  • Free parking
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Coffee shop
  • Private bathroom
  • Kitchen
  • 24hr front desk
  • Designated smoking area
  • Private entrance
  • Kitchenette
  • Private parking
  • Quiet street view
  • Radio
  • Raised toilet
  • Non-smoking rooms available
  • Increased accessibility
  • Roll-in shower
  • Linens
  • Towels
  • Seating area
  • Elevator
  • Shampoo
  • Shared lounge/TV area
  • Shower
  • Dishwasher
  • Iron and ironing board
  • Shower cap
  • Shower chair
  • Accessible by elevator
  • Dining room
  • Adapted bath
  • Adapter
  • First-aid kit
  • Microwave
  • Snack bar
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Alarm clock
  • Sofa bed
  • Enhanced cleaning
  • Balcony
  • Bathtub
  • Stovetop
  • Body soap
  • Breakfast in the room
  • Tea/coffee maker
  • Carbon monoxide detector
  • Telephone
  • Carpeted
  • CD player
  • Toaster
  • Refrigerator
  • Toilet
  • Toilet paper
  • Toilet with grab rails
  • Safe
  • Clothes rack
  • Trash cans
  • Coffee machine
  • Tumble dryer
  • TV
  • Upper floors accessible by elevator
  • Conditioner
  • Desk
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining area
  • Dining table
  • Walk-in shower
  • Wardrobe or closet
  • Washing machine
  • DVD player


  • Board games/puzzles
  • Fitness center


  • Business center
  • Wake-up service
  • Fax/photocopying
  • Laundry service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Multi-lingual staff
  • Key access
  • Conference rooms
  • Wedding services

Hotels Similar to MainStay Suites

Reviews for MainStay Suites

GoodBased on 349 verified guest reviews

Pros +
  • Good shower and spacious room. (in 36 reviews)
  • Fabulous room and hotel! (in 32 reviews)
  • Staff was friendly and helpful. (in 24 reviews)
Cons -
  • It smelled so bad of smoke. (in 27 reviews)
  • The room was absolutely filthy. (in 23 reviews)
  • Non-smoking rooms wreaked of smoke. (in 12 reviews)

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Photos of MainStay Suites

Where is MainStay Suites

Most Popular Landmarks

Old Knoxville City Hall4.1 mi
Market Square4.2 mi
Sunsphere Tower4.3 mi
Tennessee Theatre4.4 mi
World's Fair Park4.4 mi
East Tennessee Historical Society4.4 mi

Getting Around

Knoxville Bus Terminal - 100 E Magnolia Ave3.9 mi
Knoxville Bus Stop4.1 mi
Knoxville Transit Center4.5 mi
Knoxville Kingston Pike WB @ Wesley Rd6.1 mi
Knoxville Walker Springs Plaza Shopping Center8.0 mi

FAQs when booking at MainStay Suites

Is pricing at MainStay Suites comparable to 2 star hotels in Knoxville?

The average rate for a night at MainStay Suites is 4% less than the Knoxville average for similarly rated 2 stars hotels. The nightly rate at MainStay Suites is typically $103, which is considered to be a good deal for a quality hotel room in Knoxville.

How close is MainStay Suites to the nearest airport, Knoxville McGhee Tyson Airport?

With no traffic, the 14.1 mi drive between MainStay Suites and Knoxville McGhee Tyson Airport (the nearest airport) will generally only take about 0h 28m. If you’re staying in a metropolitan area, you may see your drive time increase due to busy roads.

What is the best way for guests to get from Knoxville McGhee Tyson Airport to MainStay Suites?

For the most freedom while visiting Knoxville, consider renting a car for about $59/day and parking it at MainStay Suites where they offer parking spaces to hotel guests. Taking a taxi or rideshare service from the nearest airport, Knoxville McGhee Tyson Airport, to your hotel is often the most cost effective transportation solution.

Is MainStay Suites considered pet-friendly?

MainStay Suites is pet friendly. Feel free to bring your household pet if you’re staying at MainStay Suites.

How close is MainStay Suites from the Knoxville city center?

MainStay Suites is 4.5 mi away from Knoxville. Consider visiting Neyland Stadium, a popular landmark that can be accessed from MainStay Suites by various forms of transportation.

What is the MainStay Suites phone number?

You can reach the front desk of MainStay Suites at +1 865 247 0222.

Does MainStay Suites have Wi-Fi available?

Yes, MainStay Suites has Wi-Fi available to hotel guests.

Is there a gym or fitness center at MainStay Suites?

There is a hotel fitness center accessible to guests of MainStay Suites. Most hotels do not have 24-hour fitness centers, so be sure to contact the front desk for gym hours and availability.

What is the check-out time at MainStay Suites?

12:00 PM is the check-out time at MainStay Suites. Late check-out may be available, but needs to be agreed with the hotel.

How much does it cost to stay at MainStay Suites, Knoxville?

MainStay Suites room prices depend on your dates, room type and availability. The average price found recently is $103/night, with the best deals starting from $67/night. To see current deals, enter your dates in the form above.

Does MainStay Suites have a laundry service?

Yes, there is a hotel laundry service for guests at MainStay Suites. There are irons (and ironing boards) at the property too.