Service is fast and excellent. We called Front Office to set up the beds and after few minutes, there you go! We also tried in room service where food to be served in our room. It didn't take long to get our orders and serve the food. Pool is clean but small. We are lucky that they have few guests the time we stayed so the pool is mostly occupied by ours. Pool towel is provided too! CR's hot shower is not working, it's still cold. Outdoor pool is not heated. It takes too long before room service arrives just for toiletries. Cr's lock is not working.