Edsa Shangri-La, Manila Hotel

Located near the Ortigas Central Business District, EDSA Shangri-La is directly connected to the Shangri-La Plaza Mall. The ambiance is nice and great. The room is huge. Comfortable and spacious bed. Good bathroom and shower room interior design. Nice smelling soaps provided. Absolutely worth another visit. Water pressure in the shower is weak. Try to add a pump to increase the water pressure. iMake the hotel more secure by ensuring that the main entrance door can only be opened by hotel guests and staff- provide key access card or just a key maybe so that it will not be easy to get inside the hotel as the security guard only comes during the night.

If you would ask a random Filipino to list the most luxurious hotels in the country, this will always make the top 3. I didn't get it at first, but I finally was able to understand what the hype was about when I had the chance to stay here last year. They more than exceeded my expectations! The food was to die for, the service- excellent, the rooms-magnificent! I can't find a single fault, tbh! Nothing. I had a pleasant stay. Thank you very much!

Everyone we encountered was friendly and provided top notch service. The room was spacious and had more than enough space to lounge around in our suite. We had a huge tub and shower in the bathroom as well as the softest bath towels you can imagine. The balcony was beautiful. The breakfast buffet was good but not too many choices. I wish there were more choices. I would also recommend to replace the carpet in the room.

Our family's favorite hotel in Manila - from rooms, to pool to food - everything is perfect. It is near two malls - the Shangri-la Plaza and SM Megamall and there is an access to public transportation. It is always fully booked and sometimes I have to waitlist just to get a room during staycation holidays. Their restaurant (Heat) is one of the best buffet restaurants we've been to and their health club is one of the bests too. Their pool is superb - kids love it. Their Chi Spa is one of the best I've had though it was really expensive. There is one booking that they told us we are getting a connecting room but we found out it wasn't. I was quite disappointed with it and since connecting rooms usually have one big bed and two beds, we got two big beds. I have to suggest to give us free mattress since we requested for that anyway and they should have been honest during check-in that they can give us the beds we want.

The staff was courteous and well-equipped with information. The rooms were maintained very well and had good amenities. I didn't have any problems during my stay. They could focus on expanding their already wonderful amenities.

Truly a heart of hospitality, the people working at Edsa Shangri-la makes me feel right at home. Every single employee I've encountered over the years is friendly, amiable and always ready to lend a helping hand. The service is superb. The place is a luxurious haven of comfort and relaxation. The rooms are of considerably affordable rates, always spick-and-span clean, a cozy space to nestle in, away from the stress-filled outside world. Breakfast at HEAT is my favorite part. They serve a variety of Continental, Western, and Asian dishes that are to die for. I especially love the pudding and pastries and traditional Filipino breakfast. The pool garden is like a little paradise on its own where I love to hang out and unwind. I think this hotel is perfect as it is, in my opinion, but ut they might want to consider adding more restaurants and broaden the choices for guests. They currently have restaurants that offer Western, Italian, Japanese and Chinese cuisines. Perhaps they can add a couple more places that offer French and Thai cuisines.

We usually stay EDSA Shangri La at least 2x a year for convention but for the first time, our comforter duting our last stay (Nov. 29-30) had an unwanted smsll.