All the furnishings in the room were comfortable and adequate. The shuttle bus was very helpful and is a key factor for residents at Lingganay (being distant from Stations 1,2 & 3). The ground staff were more helpful and friendlier than office staff. Love the high location of the premises. There were no elevators or escalators to assist guests residing on higher floors or the penthouse. Very challenging for elderly or disabled people - quite unfriendly in a sense that it's not facilitated with wheelchair access. There were no laundry facilities whatsoever - not even the option for external laundry service or dry cleaning services were available - very disappointing. Very poor WiFi connection throughout.