First of all, kudos to the staff, who works hard, literally, to make your stay a vacation to remember fondly. We enjoyed our time at Las Ventanas. We used to come to the resort every year but as our kids got older, we started going skiing more. We were so happy to be back for a kids free trip and to remember how much we loved the hotel. The service is the best in the world. Everyone is so attentive and happy. We loved our butler Krystle. No request is too small or too big. Many of the things that I gave feedback on years ago has been implemented (healthier food options (loved the arugula/quinoa salad), more Mexican food (loved the fish tacos), wheat grass, smoothies, better kids/family area. The spa is amazing. Our massages were excellent. All in all, amazing. The only complaints I would have is sometimes they played techno music at the Sea Grill and we could hear it while reading/relaxing on the beach. I would prefer no music or very low. Lastly, I would love to see some water stations throughout the hotel and reusable water bottles put in our room. The manager said they had tried this and guests did not like it but perhaps they could give the options to the guests who don't want to use all those plastic bottles that are polluting our beautiful oceans. Overall we had a wonderful experience. I wish I could go back.
10.0