Lake Kivu Serena Hotel

Lake Kivu Serena Hotel

Hotel
4 stars 

Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), Gisenyi, Rwanda

Excellent229 verified ratings
8.4

$184

Cheapest rate

rate per night

1 room, 2 guests
Provider
Nightly total
$184
$213
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Buffet
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About
Reviews
Photos
Similar hotels
Location
FAQ

Best deals for Lake Kivu Serena Hotel

Explore the most appealing deals available for Lake Kivu Serena Hotel, ensuring you get the best value for your stay. Properties were last updated on February 3, 2026.
Tue 2/10
Wed 2/11
Type of stay
Booking link
No inclusions
$184
No inclusions
$213
No inclusions
$335
No inclusions
$207
No inclusions
$210
No inclusions
$294
No inclusions
$214
No inclusions
$222
No inclusions
$225
No inclusions
$226
No inclusions
$250
No inclusions
$270
No inclusions
$305
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Best priceguarantee

About Lake Kivu Serena Hotel

Discover essential information, amenities, and features of Lake Kivu Serena Hotel, providing insights into what to expect during your stay. Information on this property was last updated on February 3, 2026.
Lake Kivu Serena Hotel celebrates the shores of this African Great Lake as a destination of astonishing beauty, where pristine beaches and the sparkling waters of Africas sixth largest lake come toget...

Good to Know

Check-in time2:00 PM
Check-out time11:30 AM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+250 788 200 430

Perks and amenities at Lake Kivu Serena Hotel

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Lake Kivu Serena Hotel
  • Outdoor pool
  • Fitness center
  • Bar/Lounge
  • Room service
  • Business center
  • Flat-screen TV
  • Airport shuttle
  • Meeting/Banquet facilities
  • Internet
  • Pets allowed on request. Charges may apply.

General

  • Room service
  • Bar/Lounge
  • Express check-out
  • Hairdryer
  • Gift shop
  • Microwave
  • Laundry facilities
  • Air-conditioned
  • Minibar
  • Flat-screen TV
  • Garden
  • Outdoor pool
  • Refrigerator
  • 24hr front desk
  • Designated smoking area

Activities

  • Fitness center

Services

  • Conference rooms
  • Airport shuttle
  • Babysitting/child services (surcharge)
  • Business center
  • Meeting/Banquet facilities
Show all 21 amenities

Reviews for Lake Kivu Serena Hotel

Read firsthand reviews and testimonials from guests who have stayed at Lake Kivu Serena Hotel, providing insights into their experiences. Travelers have left 229 reviews of Lake Kivu Serena Hotel to date. Review data was last updated on February 3, 2026.
8.4
Very good229 verified ratings
8.2Families
8.5Friends
8.4Solo
8.4Couples
Pros +
  • A sauna/steam bath is a good addition. (in 1 review)
  • Friendly staff . (in 8 reviews)
  • Location and the decor very clean (in 8 reviews)
Cons -
  • "Toilets are not Islamic friendly, there are no water shut off for cleaning." (in 1 review)
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

Photos of Lake Kivu Serena Hotel

View a collection of 29 photos showcasing the rooms, amenities, and facilities of Lake Kivu Serena Hotel to help you visualize your stay. Photos for this property were last updated on February 3, 2026.
Pool
Lobby
Restaurant
Pool
Other
Restaurant
Restaurant
Restaurant
Bedroom
Other
Other
Buffet
Building
Bedroom
Other
Pool
Other
Bedroom
Conference room
Bedroom
Other
Restaurant
Other
Balcony
Other
Other
Living room
Other
Other

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Explore Gisenyi

Lake Kivu Serena Hotel is located at Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,) in the neighborhood of Gisenyi. Popular landmark data was lasted updated on February 3, 2026.

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FAQs when booking at Lake Kivu Serena Hotel

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Lake Kivu Serena Hotel. FAQs were last updated on February 3, 2026.

  • Is pricing at Lake Kivu Serena Hotel comparable to 4 star hotels in Gisenyi?

    Hotels in Gisenyi that are rated 4 stars generally cost $194/night, but on average, Lake Kivu Serena Hotel is available for 15% less than the average rate in the area. You can usually enjoy a stay at Lake Kivu Serena Hotel for $166/night. This is a great deal for HotelsCombined users planning to visit Gisenyi.

  • Is Lake Kivu Serena Hotel considered pet-friendly?

    Guests are allowed to bring house pets to Lake Kivu Serena Hotel during their stay.

  • Is there a pool at Lake Kivu Serena Hotel?

    Yes, Lake Kivu Serena Hotel has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • What is the Lake Kivu Serena Hotel phone number?

    For assistance regarding your reservation at Lake Kivu Serena Hotel please call +250 788 200 430.

  • Is there a gym or fitness center at Lake Kivu Serena Hotel?

    Yes, there is a gym available to Lake Kivu Serena Hotel guests. Gym hours may not be 24 hours so it is recommended you ask the front desk during check-in.

  • What is the check-out time at Lake Kivu Serena Hotel?

    Lake Kivu Serena Hotel has a normal check-in time of after 2:00 PM, and check-out time of before 11:30 AM.

  • How much does it cost to stay at Lake Kivu Serena Hotel, Gisenyi?

    Lake Kivu Serena Hotel room prices depend on your dates, room type and availability. The average price found recently is $166/night, with the best deals starting from $151/night. To see current deals, enter your dates in the form above.

  • Does Lake Kivu Serena Hotel have a laundry service?

    Yes, there are laundry services usually available at Lake Kivu Serena Hotel, Gisenyi.

  • Are there any other Serena hotels in Gisenyi?

    In total, there is 1 location in Gisenyi. The most popular Serena property in Gisenyi is Lake Kivu Serena Hotel.

  • What is the cheapest day to check into Lake Kivu Serena Hotel?

    Consider checking into Lake Kivu Serena Hotel on Monday, when the nightly price is typically at its lowest (average nightly rate of $122).

See more FAQs

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