For my mother’s 70th birthday, I organized a surprise trip to the spa for her to receive a luxurious massage at the Kempinski Hotel in Amman, all the way from Dubai where I live and work. The entire staff I dealt with at Kempinski, and especially Mr. Shadi Hourani, were all immensely helpful, warm and professional in assisting me with paying for this from abroad and in graciously receiving my mother when she arrived on the day. I made a transfer via Western Union and Shadi and the team were very professional and even sent me a photo over WhatsApp of the receipt and coupon for my mother to redeem. She had an absolutely wonderful and relaxing experience as well, and left feeling very well taken care of. I really recommend the experience on her behalf and would definitely love to try it myself sometime!