Rooms were open. Front desk was exceptionally supportive. Area was central to shops/ eateries with simple get to to transportation. The hotel has a Starbucks attached to it which was packed most of the day. It's a simple walk to the shopping streets. Rooms are clean, calm and a great estimate for a Japanese hotel. The staff are productive and neighborly. There are three lifts, all of which were clean. Simple bus transfers from a block up the road at Karasuma station Just a few steps from exit 6 of Shijo subway station and a short walk from the elevator exit 4 of Shijo station.