JEN Singapore Orchardgateway by Shangri-La
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JEN Singapore Orchardgateway by Shangri-La Hotel

277 Orchard Road 277 Orchard Road, Singapore 238858, Singapore Show Map

Excellent from 3,843 reviews
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About JEN Singapore Orchardgateway by Shangri-La

Situated in Singapore City Centre, JEN Singapore Orchardgateway by Shangri-La offers stylish accommodation with state-of-the-art amenities. It has complimentary wireless internet, a bar and is a stone's throw from Somerset MRT Station.

The hotel features an all-hours reception, plus a rooftop terrace and an outdoor pool. Guests can also enjoy free public parking on site. It also has a fitness centre with a swimming pool.

After a day of sightseeing in the nearby area, guests can unwind in the comfort of their air conditioned rooms. Bathrooms are equipped with necessities such as bathrobes and slippers.

JEN Singapore Orchardgateway by Shangri-La's restaurant is open for breakfast, lunch and dinner, providing guests with a pleasant dining experience not far from their room. Alternatively, there are a choice of dining options close by.

Local attractions close to the hotel include Orchard Road, ION Orchard and Fort Canning. Singapore River is easily accessible by car.

Excellent 9.0
3,843 guest reviews

Hotel Features


Bicycle rental, Fitness center


Pets not allowed


Business center, Car rental, Wake-up service, Daily housekeeping, Fax/photocopying, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Multi-lingual staff, Photocopier service, Special diet menus (on request), Contactless check-in/check-out, Face masks for guests available, Beauty salon, Babysitting/child services (surcharge)


Electric kettle, Executive lounge access, Family rooms, Laundry facilities, Ironing service, Flat-screen TV, Packed lunches, Free toiletries, Shoeshine, Room service, Smoke alarms, Physical distancing in dining areas, Physical distancing rules, Infinity pool, Property is cleaned by professional cleaning companies, Process in place to check health of guests, Interconnected room(s) available, Outdoor pool, Key card access, Restaurant, Bar/Lounge, Hand sanitizer in guest accommodation and key areas, Express check out, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Air-conditioned, Newspapers, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitized, Pants press, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Pool towels, Staff follow all safety protocols as directed by local authorities, Pool with a view, Coffee shop, Bathrobe, Private bathroom, Garden, Private check-in/check-out, 24hr front desk, Designated smoking area, Storage available, Non-smoking rooms available, Terrace/Patio, Increased accessibility, Rooftop pool, Beach towels, Linens, Towels, Safety deposit box, Seating area, Shampoo, Pool bar, Shower, Iron and ironing board, Accessible by elevator, Slippers, First-aid kit, Snack bar, Additional toilet, Sofa, Alarm clock, Sofa bed, Bathtub, Body soap, Bottle of water, Breakfast in the room, Tea/coffee maker, Telephone, Carpeted, Toilet, Toilet paper, Safe, Toothbrush, City view, Clothes rack, Coffee machine, TV, Upper floors accessible by elevator, Conditioner, Desk, Vending machine (drinks), Vending machine (snacks), Walk-in shower, Wardrobe or closet


Wi-Fi available in all areas, Free Wi-Fi


From 2:00 PM


Prior to 12:00 PM

JEN Singapore Orchardgateway by Shangri-La reviews

JEN Singapore Orchardgateway by Shangri-La
from 3,843 reviews

Rating summary

  • Cleanliness 9.2
  • Comfort 9.2
  • Location 9.5
  • Services 9.1
  • Staff 9.2
  • Value for money 8.2

Recent reviews of JEN Singapore Orchardgateway by Shangri-La

  • Oscar H

    Apr 2019

    Verified Stay


    Awesome pool and staggering sees from 19th floor. Room pleasant and clean comfy bed and expansive. Bar in relax exceptionally good. The as it were groan was check in and pool bar stuff serving were, I felt discourteous now and then mostly late in evening. Breakfast great choice but anticipated to line to induce in small let down for a lodging of this class. Will be returning following time in Singapore. I recommend this hotel. Thank you!

  • Jaxon T

    Apr 2019

    Verified Stay

    Very Good!

    Booked the superior king room, and it was dazzling that they updated us to a room with city see for our anniversary’s remain cation. They too gave us a bucket of chocolates and natural product glass complimentary. Room was clean and decent-sized. The area is unquestionably the leading as MRT and major malls are fair first floor. In spite of the fact that found within the center of Plantation Street, the sound-proofing is nice hence you won’t be able to listen any commotion from the boulevards. Thank you so much!

  • Camille F

    Jan 2019

    Verified Stay

    Singapore skyline view

    Pros: My favorite thing about this hotel is the rooftop pool, we had the view of Marina Bay Sands! Being at the center of the city we had access to the beautiful Singapore skyline. The room was clean and well maintained. The staff were friendly. The location was right on top of one of the most popular shopping malls in Singapore so if you forgot to pack something or you feel hungry or just feel the need to shop, then this is the best hotel for it. Cons: It is not recommended if you're trying to get a quick getaway from the hustle and bustle of Singapore.