JEN Manila by Shangri-La
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JEN Manila by Shangri-La Hotel

3001 Roxas Boulevard 3001 Roxas Boulevard, Pasay 1305, Philippines Show Map

Excellent from 1,662 reviews
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About JEN Manila by Shangri-La

Located in Pasay City, JEN Manila by Shangri-La offers free Wi-Fi and a gym. In addition to free private parking on site, the hotel features comfortable 4-star rooms and a lounge bar.

Those staying at JEN Manila by Shangri-La are welcome to take advantage of the relaxation amenities, which include a swimming pool. For a fast and effortless check-in and departure experience, guests can benefit from the express check-in/check-out kiosk.

The rooms at the hotel are air-conditioned and include slippers, a private bathroom and a refrigerator. They provide a flat-screen TV, an in-room safe and a desk.

JEN Manila by Shangri-La boasts convenient dining options, including Japanese cuisines at Kitsho and international and Asian food at Latitude. Places to dine at the hotel include and Jen’s Signature Food. Guests can also enjoy a drink at Windows By The Bay.

JEN Manila by Shangri-La is within walking distance of De La Salle University, Cultural Center of the Philippines and Philippine International Convention Center. The helpful staff at the tour desk are available to organise tours and activities in Pasay City.

Excellent 8.3
1,662 guest reviews

Hotel Features


Fitness center, Massage


Pets not allowed


Business center, Car rental, Wake-up service, Daily housekeeping, Fax/photocopying, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Multi-lingual staff, Photocopier service, Special diet menus (on request), Contactless check-in/check-out, Tour desk, 24-hour security, Airport shuttle (surcharge), Shuttle service, Conference rooms


Window, ATM on-site, Yukata (Japanese bathrobe), Electric kettle, Entire unit wheelchair accessible, Executive lounge access, Fire extinguisher, Laundry facilities, Ironing service, Flat-screen TV, Free toiletries, Fruits, Room service, Smoke alarms, Hot tub, Interconnected room(s) available, Child pool, Outdoor pool, Key card access, CCTV in common areas, CCTV outside property, No smoking, Kid-friendly buffet, Restaurant, Bar/Lounge, Hand sanitizer in guest accommodation and key areas, Express check out, Hairdryer, Cable or satellite TV, Air-conditioned, Newspapers, Non-feather pillow, Guest accommodation is disinfected between stays, Pants press, Free parking, Pool towels, Pool view, Coffee shop, Bathrobe, Private bathroom, Private check-in/check-out, 24hr front desk, Designated smoking area, Storage available, Private parking, Free valet parking, Increased accessibility, Roll-in shower, Beach towels, Linens, Towels, Safety deposit box, Sea view, Seating area, Elevator, Minibar, Shampoo, Pool bar, Shared lounge/TV area, Shower, Iron and ironing board, Shower cap, Accessible by elevator, Adapted bath, Adapter, Slippers, Snack bar, Socket near the bed, Additional toilet, Sofa, Alarm clock, Bathtub, Bidet, Body soap, Bottle of water, Breakfast in the room, Bridal suite, Telephone, Carpeted, CD player, Refrigerator, Toilet, Toilet paper, Children's television networks, Safe, Toothbrush, City view, Trash cans, TV, Upper floors accessible by elevator, Conditioner, Desk, VIP room facilities, Walk-in shower, Wardrobe or closet


Wi-Fi available in all areas, Free Internet, Free Wi-Fi


From 2:00 PM


Prior to 12:00 PM

JEN Manila by Shangri-La reviews

JEN Manila by Shangri-La
from 1,662 reviews

Rating summary

  • Cleanliness 8.3
  • Comfort 8.4
  • Location 8.3
  • Services 8.0
  • Staff 8.9
  • Value for money 8.1

Recent reviews of JEN Manila by Shangri-La

  • Ynna D

    Feb 2019

    Verified Stay

    Definitely Coming Back

    When you walk in the hotel lobby, the interiors are not that striking, very simple, but to the right of the entrance is a colorful themed buffet from their Latitude restaurant. The staff was very willing to assist their guests and always had smiles on their faces. Check in and checkout were also hassle-free and I loved how it was conveniently located near Bay Walk night spots where we can enjoy some time with friends. When we arrived on our assigned floor, I was impressed at how the executive floor was well-renovated and designed with modern interiors. Our room was spacious and had a nice view of Manila Bay. Their VIP lounge served a wide selection of drinks for cocktail hour and breakfast was also good. We preferred to eat in the VIP lounge because of the view from their floor to ceiling glass windows. Such a pleasant stay! I hope they could keep the food in their VIP lounge warm.

  • Anonymous

    Young couples

    Feb 2019

    Verified Stay

    nice place

    good location , the breakfast was wanderfull , and very kindly staff

  • Dustin C

    Sep 2018

    Verified Stay

    Very Accommodating

    The hotel itself is very nice, welcoming with an open lobby and modern feel. Loved the staff. They are the nicest and most accommodating people ever, and went above and beyond. My Wife accidentally left his cellphone in a cab after being dropped off at the Manila Bay on our first day, and Hotel Jen helped us locate the cab company and arranged a driver to help retrieve the phone. The building was very safe and secure with their through check-in, complete with metal detector, X-ray conveyor belt for bags and police presence. Check-in was also a breeze, and since we liked the hotel so much, we extended an additional night with no problems. The 24 hour coffee house is amazing! Great selection of food and delicious coffee, we were really impressed. I don't think there was anything we didn't like on the menu, everything tasted fresh and portions were very generous. Rooms were very comfortable but could be just a little cleaner. We stayed in a room with water damaged ceilings/walls and one of the windows had an open gap so you get a whiff of the outside air (we remedied this by stuffing a towel into the gap). Our room had 2 double beds for 4 people but we were only given 2 full bath towels to share. The shower was a little weird because there was a glass panel on one side, but the other side had nothing, so when we showered water would spray outside on to the floor. I wonder why there is no full sliding shower door or even just a shower curtain. No bathroom vent either.