Intercontinental Singapore Hotel

We stayed four nights in a heritage suite on the 3rd floor - these are converted shophouse style units with separate entry area, lounge, bathroom and bedroom. Not the cheapest rooms by any means but among the best we've ever stayed in. Really comfortable beds and everything you'd need really. We had access to the club lounge on the first floor which we used frequently. The staff in here were consistently outstanding. A really high quality level of service - respectful, but personal and very happy to accommodate special requests. Throughout the hotel staff were always pleasant and welcoming, but the club lounge team really were spot on. I also made use of the gym (had to after all those visits to the lounge), and the swimming pool. The gym has good equipment and the pool is well located outside on the 4th floor. We had breakfast most mornings in the lounge where you can select from a small a la carte menu, as well as plenty of cold options, juices and a variety of quality breads. We went downstairs one morning to the restaurant off the lobby - this was much busier, although there was a wider variety of foods, and staff did well to keep the tables turning over - it was busy The Intercontinental is very close to Bugis MRT station, and this makes it very easy to get around. Spacious rooms, elegant architecture, and most of all, excellent staff - this place will rank among our favorites and warrants a return journey. Show less

After staying at IHG hotels many times during our travels, and having generally good experiences, my husband and I decided to try out Intercontinental Singapore for our stay cation. Being a Gold Member, check-in was quick and fuss-free; the room was nice and the bed was really comfortable.As we booked the Club room, we had access to the Club lounge throughout our stay and the experience was awesome. The entire team at the lounge made us feel welcome and looked after us very well. We were plied with drinks & canapes and there was almost never a moment where our plates or glasses were empty when we were at the lounge. When I found out upon check-in that there was a smart casual dress code for the lounge, it was too late as I was already in flip flops but then, the receptionist on duty assured me that she will inform her team that I was not aware of the dress code and that I will still be able to enjoy access to the lounge. Even though it wasn't a major issue for me as I was planning to shop for shoes anyway, this experience showed me what customer service really meant to Intercontinental. We loved our stay so much, we are planning on coming back for our next stay cation. Well done, Intercontinental Singapore.

'Awesome' after 2 Nights of wonderful Stay with InterContinental Singapore. Entire Team is fully dedicated to make the guests stay-'A Lifetime Experience' Would definitely like to visit Singapore or other properties in future. Thanks Word is not enough for such kind of hospitality from such good team. A big hug from the core of my heart to entire Team from my Family. Keep Doing such great work. Provide Great Service to Client. Keep Variety in Foods.