Iberostar Tucan

Iberostar Tucan


Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, Quintana Roo, Mexico

ExcellentBased on 106 reviews


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About Iberostar Tucan

Boasting a swimming pool, a private beach and a sauna, Iberostar Tucan is located in Playa del Carmen and offers modern accommodation. In addition to free public parking on site, the hotel features co...

Good to Know

To Downtown1.8 mi
Nearest airportCancun
Distance to airport32.9 mi


Check-in time3:00 PM
Check-out time12:00 PM
InternetWi-Fi available in all areas
PolicyPets not allowed
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 877 2000

Amenities at Iberostar Tucan

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • ATM on-site
  • Entire unit wheelchair accessible
  • Family rooms
  • Fan
  • Fire extinguisher
  • Gift shop
  • Flat-screen TV
  • Free toiletries
  • Garden view
  • Shops (on site)
  • Room service
  • Smoke alarms
  • Physical distancing in dining areas
  • Physical distancing rules
  • Child pool
  • Outdoor pool
  • Key card access
  • Kids meals
  • No smoking
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Hairdryer
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Guests can opt-out of accommodation cleaning
  • Free parking
  • Picnic area
  • Staff follow all safety protocols as directed by local authorities
  • Pool view
  • Disinfection of high-touch surfaces
  • Private beach
  • Private bathroom
  • Garden
  • 24hr front desk
  • Spa and wellness center
  • Terrace/Patio
  • Increased accessibility
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Sea view
  • Seating area
  • Elevator
  • Minibar
  • Shampoo
  • Shower
  • Iron and ironing board
  • First-aid kit
  • Snack bar
  • Sofa
  • Alarm clock
  • Enhanced cleaning
  • Balcony
  • Body soap
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Clothes rack
  • Trash cans
  • Coffee machine
  • TV
  • Conditioner
  • Upper floors accessible by stairs
  • Desk
  • Wardrobe or closet


  • Eco tourism
  • Aerobics
  • Archery
  • Diving
  • Snorkeling
  • Evening entertainment
  • Fitness classes
  • Fitness center
  • Tennis
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground
  • Pool table
  • Water sport facilities (on site)
  • Massage
  • Yoga


  • Babysitting or child care
  • Daily housekeeping
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Laundry service
  • Meeting/Banquet facilities
  • Multi-lingual staff
  • Contactless check-in/check-out
  • Tour desk
  • Spa
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Conference rooms
  • Wedding services
  • Ticket service

Hotels Similar to Iberostar Tucan

Reviews for Iberostar Tucan

GreatBased on 106 verified guest reviews

Pros +
  • Beautiful resort with wonderful staff (in 10 reviews)
  • The food and drinks are amazing! (in 7 reviews)
  • Beach and pool were awesome. (in 7 reviews)
Cons -
  • The fridge in our room does not work. (in 4 reviews)
  • No proper policing of use of sunbeds at pool or beach. (in 3 reviews)
  • No hot water for my shower. (in 1 review)

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Photos of Iberostar Tucan

Where is Iberostar Tucan

Most Popular Landmarks

Playacar Golf Club0.7 mi
Aviario Xaman Ha1.3 mi
Calle Quinta Avenida1.9 mi
Playa Maroma12.4 mi
Playa Paraíso13.7 mi
Playa principal de Playa del Carmen2.0 mi

Getting Around

Playa del Carmen Playacar Hotel Riu Yucatan0.1 mi
Playa del Carmen Plaza Antigua1.5 mi
Playa del Carmen Terminal Maritima Navega Pdc1.7 mi
Playa del Carmen Combis Cancun1.8 mi
Playa del Carmen Terminal Ado Turistica1.8 mi
Playa del Carmen Mimi del Mar Hotel1.9 mi

FAQs when booking at Iberostar Tucan

Is pricing at Iberostar Tucan comparable to 5 star hotels in Playa del Carmen?

The average rate for a night at Iberostar Tucan is 44% less than the Playa del Carmen average for similarly rated 5 stars hotels. The nightly rate at Iberostar Tucan is typically $274, which is considered to be a good deal for a quality hotel room in Playa del Carmen.

How close is Iberostar Tucan to the nearest airport, Cozumel Airport?

With a distance of 12.1 mi between Iberostar Tucan and the nearest airport, Cozumel Airport, the drive typically takes about 0h 24m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

What is the best way for guests to get from Cozumel Airport to Iberostar Tucan?

For the most freedom while visiting Playa del Carmen, consider renting a car for about $20/day and parking it at Iberostar Tucan where they offer parking spaces to hotel guests. One of the more popular options today is to take a taxi or ridesharing service directly from Cozumel Airport to the hotel. This option is often cost effective, but guests must keep a lookout for peak time rates.

Is there a pool at Iberostar Tucan?

Yes. Many people visiting Playa del Carmen look for a hotel with a pool. Iberostar Tucan has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regards to pool usage.

How close is Iberostar Tucan from the Playa del Carmen city center?

The center of Playacar, Playa del Carmen, is just 0.7 mi away from the front doors of Iberostar Tucan. You can find many fellow tourists at places such as Parque Natural Tres Ríos, which you can get to from Iberostar Tucan using any means of transportation.

What is the Iberostar Tucan phone number?

For questions regarding your hotel or your stay, call +52 984 877 2000.

Does Iberostar Tucan have Wi-Fi available?

Yes, Iberostar Tucan has Wi-Fi available to hotel guests.

Is there a gym or fitness center at Iberostar Tucan?

Yes. You should consider staying at Iberostar Tucan if having access to a fitness center on-site is important.

What is the check-out time at Iberostar Tucan?

12:00 PM is the check-out time at Iberostar Tucan. Late check-out may be available, but needs to be agreed with the hotel.

How much does it cost to stay at Iberostar Tucan, Playa del Carmen?

On average, guests have been paying $274 per night to stay at Iberostar Tucan. Some users have found rooms as low as $181 per night. Enter your dates in the form above to see the price rates available for your stay.

Is there a restaurant at Iberostar Tucan?

Yes, food can be ordered from the Iberostar Tucan restaurant. Opening times may vary. The resort also has a bar.

Does Iberostar Tucan have a laundry service?

There’s a laundry service at Iberostar Tucan that can be used by guests. There are irons (and ironing boards) at the property too.

How far is Iberostar Tucan from Xcaret Park?

Iberostar Tucan is about 2 mi from Xcaret Park, one of Playa del Carmen’s most popular landmarks.

Is Iberostar Tucan close to Parroquia de Nuestra Señora del Carmen?

The distance from Iberostar Tucan to Parroquia de Nuestra Señora del Carmen is 2 mi.