Stayed for 2 nights at Hesperia Madrid and must stay its an excellent property with absolutely high levels of services across front desk, concierge and food service. Front desk helped me with lost and found service as I managed to lose my sunglasses on public transport. They were absolutely terrific in helping with it. Concierge desk ladies were splendid as they helped chart entire itinerary as per my requests and helped with reservations. The extra special was sending a white chocolate piece with museum picture on it to my room since I had not much time due to work, to visit museums and that was really unforgettable and nice gesture. Had breakfast only for a day and it was very well served and staff were very attentive. It was priced as expected in a property of this level, so no complaints. Overall a great place, especially for business trip.