Hotel Villa Mercedes Palenque

Hotel Villa Mercedes Palenque


KM 2.9 Carretera Palenque - Ruinas, Palenque, Chiapas, Mexico

ExcellentBased on 478 reviews


Cheapest rate

per night

Thu 10/28
Fri 10/29
...and more

Best Deals for Hotel Villa Mercedes Palenque

This destination can have additional per person taxes which are excluded in the prices below

Set your travel dates to check availability and prices
Thu 10/28
Fri 10/29
Thu 10/28
Fri 10/29
...and more

Reviews for Hotel Villa Mercedes Palenque

ExcellentBased on 478 reviews
Rating Summary
  • Cleanliness9.1
  • Comfort9.0
  • Location9.3
  • Services8.9
  • Staff8.7
  • Value for money8.7
Who stays here?
  • Families 
  • Couples most popular!
  • Groups of friends 
  • Solo travelers 
  • Business travelers 

About Hotel Villa Mercedes Palenque

Hotel Villa Mercedes Palenque provides 5-star accommodation in Palenque. It offers free Wi-Fi, an outdoor pool and an express check-in and check-out feature.

This traditional hotel provides f...

Good to Know

Distance to city centre

2.3 mi

Location rating


Nearest airport


Distance to airport

3.2 mi



3:00 PM


12:00 PM


Free Wi-Fi


Pets allowed on request. Charges may apply.


Policies vary by room type and provider.

Contact Number

+52 916 345 5231

Amenities at Hotel Villa Mercedes Palenque

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • Spa and wellness center
  • Entire unit located on ground floor
  • Non-smoking rooms available
  • Entire unit wheelchair accessible
  • Terrace/Patio
  • Increased accessibility
  • Roll-in shower
  • Family rooms
  • Beach towels
  • Towels
  • Fan
  • Safety deposit box
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Secured parking
  • Flat-screen TV
  • Free toiletries
  • Shampoo
  • Garden view
  • Room service
  • Smoke alarms
  • Iron and ironing board
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Child pool
  • CCTV in common areas
  • Lake view
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Express check-out
  • Hairdryer
  • Bottle of water
  • Bridal suite
  • Cable or satellite TV
  • Mosquito net
  • Telephone
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Toilet
  • Guest accommodation is disinfected between stays
  • Toilet paper
  • Guest accommodation sealed after cleaning
  • Toilet with grab rails
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Thermometers for guests provided by property
  • Safe
  • Delivered food is securely covered
  • Pants press
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Guests can opt-out of accommodation cleaning
  • TV
  • Free parking
  • Long-term parking (surcharge)
  • Pool towels
  • Staff follow all safety protocols as directed by local authorities
  • Pool view
  • Coffee shop
  • Dining table
  • Private bathroom
  • Garden
  • 24hr front desk
  • Private entrance
  • Private parking
  • Storage available


  • Massage
  • Fitness center


  • Wedding services
  • Babysitting or child care
  • Business center
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Meeting/Banquet facilities
  • Contactless check-in/check-out
  • Tour desk
  • Face masks for guests available
  • Spa
  • 24-hour security
  • Airport shuttle (surcharge)

Photos of Hotel Villa Mercedes Palenque

Where is Hotel Villa Mercedes Palenque

Getting Around

Palenque Bus Station1.8 mi
Tenosique central bus station38.3 mi

FAQs when booking at Hotel Villa Mercedes Palenque

  • How close is Hotel Villa Mercedes Palenque to the nearest airport, Palenque?

    With a distance of 3.2 mi between Hotel Villa Mercedes Palenque and the nearest airport, Palenque, the drive typically takes about 6min depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

  • What is the best way for guests to get from Palenque to Hotel Villa Mercedes Palenque?

    One of the more popular options today is to take a taxi or ridesharing service directly from Palenque to the hotel. This option is often cost effective, but guests must keep a lookout for peak time rates.

  • Is Hotel Villa Mercedes Palenque considered pet-friendly?

    Hotel guests at Hotel Villa Mercedes Palenque are welcome to bring most pets like cats and dogs. If you have another type of pet, is it suggested you contact the front desk.

  • What is the Hotel Villa Mercedes Palenque phone number?

    If you have questions or concerns about your stay, call +52 916 345 5231 to talk to a Hotel Villa Mercedes Palenque front desk representative.

  • Does Hotel Villa Mercedes Palenque have Wi-Fi available?

    Yes, Hotel Villa Mercedes Palenque has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at Hotel Villa Mercedes Palenque?

    Yes, there is a fitness center open to guests staying at Hotel Villa Mercedes Palenque.

  • What is the check-out time at Hotel Villa Mercedes Palenque?

    Hotel Villa Mercedes Palenque check-out time is 12:00 PM, though late check-out may be accommodated if agreed in advance with the hotel reception.

  • Is there a restaurant at Hotel Villa Mercedes Palenque?

    There is an on-site restaurant - contact Hotel Villa Mercedes Palenque for opening and last order times. They also have a bar service for drinks.

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