I have stayed with my family several summers at this hotel. I just have very positive things to say about my experiences. The location is the best, direct access to the beach and now the new mall is just across the street. The rooms are very clean, beautiful view to the ocean, WiFi, TV cable, nice pool, restaurants, gym, bar, playground for the kids. But I would say that the best asset of this hotel is its service. The personnel is always very kind, helpful, very willing to make you feel at home. I would begin congratulating Mr. Ferri, the General Manager, who always greeted us kindly. I especially thank Ana Maria for her kindness, for always being so helpful and having those details that made us feel happy. I am also grateful to Josselyn at the reception, Tobias who greeted us so warmly at the door as well as the other bellboys and security personnel, Marianita the queen of omelets!, John and Gary who treated us so well at the restaurant, Veronica at the gym, Jose who cleaned our room. I wish I could mention all the rest, it would just be a long list. Thanks to all of you for making each of our stays a wonderful and unforgettable experience.