Great place to stay very convenient. The staff were extremely polite, attentive and friendly, english speaking friendly with instructions for facilities. They make you feel special and become a part of your vacation memories. The were all accommodating and always offering to help in any way, which was great as it was our first time to visit Tokyo. Rooms were spacious, comfortable and clean. The free foot massager was pretty great. Tiny room but contains everything we need. Location is perfect that we could even see Mt Fuji. People were charming and ready to help you in any situation you could be facing