The room was very clean and big. It's located quite close to the tourist area but it's in an inner street so retain a quiet environment. Staff were very friendly and helpful. They always helped us with everything we needed. Everyone from the front desk to the driver are very pleasant and accommodating. They go the extra mile to make you feel comfortable. We also got a good deal with their travel desk and had an amazing tour guide. Breakfast was also a value for your money. Location was in a little street that is tucked away from the noise but very walkable to the main street. Overall it is a pleasure to stay at Hotel Mum. Great service.