I can see that the staff have undergone a lot of training and they were very spontaneous, quick and helpful with all matters of stay. Very good staff attitude they have. Very friendly. They always smile and answered all my questions and did everything they could to assist. The room was very spacious and nicely arranged to separate business and leisure. Excellent facilities in the hotel and spa. Wonderful winter terrasse. The hotel size is just perfect and doesn't make you feel like it's a standard chain of hotels but more a personalized service. Will definitely book this hotel whenever I come to Paris.