Hotel Hacienda Cola de Caballo

Hotel Hacienda Cola de Caballo


Carretera Cola de Caballo Km 6, Santiago, Nuevo Leon, Mexico

GoodBased on 709 reviews


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About Hotel Hacienda Cola de Caballo

This comfortable hotel in Santiago provides complimentary wireless internet, as well as an outdoor pool and a beauty centre. It is the perfect base for those wishing to get back to nature, with Cumbre...

Good to Know

To Downtown3.9 mi
Nearest airportMonterrey Gen Mariano Escobedo
Distance to airport28.3 mi


Check-in time3:00 PM
Check-out time1:00 PM
InternetFree Wi-Fi
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 818 369 6640

Amenities at Hotel Hacienda Cola de Caballo

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • ATM on-site
  • Non-smoking rooms available
  • Increased accessibility
  • Family rooms
  • Fire extinguisher
  • Secured parking
  • Packed lunches
  • Free toiletries
  • Shampoo
  • Room service
  • Heating
  • Iron and ironing board
  • Shower cap
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Process in place to check health of guests
  • Interconnected room(s) available
  • Socket near the bed
  • Key card access
  • Kids meals
  • CCTV outside property
  • Balcony
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Hairdryer
  • Bottle of water
  • Breakfast in the room
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Telephone
  • Use of cleaning chemicals that are effective against coronavirus
  • Carpeted
  • Mountain view
  • Air-conditioned
  • Toilet
  • Guest accommodation is disinfected between stays
  • Toilet paper
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Pants press
  • Food can be delivered to guest accommodation
  • Guests can opt-out of accommodation cleaning
  • TV
  • Free parking
  • Conditioner
  • Pool towels
  • Upper floors accessible by stairs
  • Staff follow all safety protocols as directed by local authorities
  • Pool view
  • Pool
  • Vending machine (drinks)
  • Private bathroom
  • Garden
  • 24hr front desk
  • Designated smoking area
  • Private parking


  • Bicycle rental
  • Fitness center
  • Tennis
  • Public bath
  • Playground


  • Business center
  • Daily housekeeping
  • Concierge service
  • Grocery deliveries
  • Laundry service
  • Meeting/Banquet facilities
  • Contactless check-in/check-out
  • Tour desk
  • 24-hour security

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Reviews for Hotel Hacienda Cola de Caballo

GoodBased on 709 verified guest reviews

Pros +
  • Location and wonderful and refreshing waterfalls. (in 7 reviews)
  • Lovely pool and peacocks. (in 4 reviews)
  • "The rooms were spacious, clean, and comfortable." (in 2 reviews)
Cons -
  • They need more maintenance (in 4 reviews)
  • The smaller pool smelled of fish. (in 3 reviews)
  • There is no room service. (in 3 reviews)

Photos of Hotel Hacienda Cola de Caballo

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