The staff at this hotel was very friendly. What we loved was the fact that there was small kitchen in the room which we used often. Also, tours of main attractions were conveniently provided to us by the hotel which avoided us to look somewhere else. This hotel was one block away from 5th ave. and the beach (not the perfect beach if you want to swim in deep waters). The only bad spot was that the internet signal was very low in our room but if you went outside, close the swimming pool, it was better, however who wants to go outside when you are suppose to have all the services inside your room?