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Cleopatra Palace Hotel
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Cleopatra Palace Hotel Hotel

1, Avenida De Las Américas 1, Avenida De Las Américas, 38660 Arona, Tenerife, Spain Show Map

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8.9
Excellent from 1,516 reviews
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About Cleopatra Palace Hotel

Hotel Cleopatra Palace is situated on Tenerife and offers 4-star accommodation as well as a Turkish steam bath, an indoor pool and miniature golf. Popular amenities, such as a sauna, a rooftop terrace and outdoor tennis courts, ensure a satisfying stay in Playa de las Americas.

After a day of exploring the area, guests can relax in the comfort of their air conditioned rooms. They all have a mini bar, a private bathroom and a bathtub.

Those staying at Hotel Cleopatra Palace can sit down to a unique dining experience at the on-site restaurant, conveniently based for those who want to stay nearby for a meal. Each evening, guests can enjoy a drink in the comfortable lounge bar. Guests are also able to try one of the various bars and restaurants in the area.

After a day at the beach, guests can enjoy a relaxing massage back at the resort. Los Cristianos and Adeje are located an easy drive away.

Excellent 8.9
1,516 guest reviews

Hotel Features

Activities

Fitness center, Game room, Golf, Tennis, Playground, Pool table, Massage, Library, Board games/puzzles, Books, DVDs, music for children, Darts, Evening entertainment, Indoor play area, Kids' club, Kids' outdoor play equipment, Public bath, Table tennis, Aerobics, Bicycle rental

Policy

Pets not allowed

Services

Business center, Car rental, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Beauty salon, Wake-up service, Airport shuttle (surcharge), Daily housekeeping, Fax/photocopying, Entertainment staff, Hammam (Turkish bath), Tour desk, Shuttle service (additional charge), Ticket service, Contactless check-in/check-out, 24-hour security, Spa, Babysitting/child services (surcharge), Wedding services

General

Increased accessibility, Laundry facilities, Room service, Smoke alarms, Outdoor pool, Restaurant, Bar/Lounge, Hairdryer, Cable or satellite TV, Air-conditioned, 24hr front desk, Sauna, Free parking, Storage available, Beachfront, Terrace/Patio, Linens, Towels, Elevator, Minibar, Pool bar, Accessible by elevator, Baby safety gates, Balcony, Bathtub, Children's television networks, Desk, Family rooms, Fire extinguisher, Flat-screen TV, Free toiletries, Heated pool, Mountain view, Newspapers, Pool view, Private bathroom, Private parking, Private pool, Radio, Safety deposit box, Sea view, Shower, Snack bar, Solarium, Telephone, Tile/marble floor, Toilet paper, TV, Wardrobe or closet, Ironing service, Shops (on site), Spa and wellness center, Beach towels, First-aid kit, Physical distancing in dining areas, Physical distancing rules, Property is cleaned by professional cleaning companies, Process in place to check health of guests, CCTV in common areas, CCTV outside property, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Staff follow all safety protocols as directed by local authorities, Gift shop, Child pool, No smoking, Express check out, Complimentary breakfast, Safe, Steam room

Internet

Free Wi-Fi, Wi-Fi available in all areas, Free Internet

Check-in

From 2:00 PM

Check-out

Prior to 12:00 PM

Cleopatra Palace Hotel reviews

Cleopatra Palace Hotel
8.9
Excellent
from 1,516 reviews

Rating summary

  • Cleanliness 8.9
  • Comfort 8.8
  • Location 9.8
  • Services 8.7
  • Staff 9.2
  • Value for money 8.1

Recent reviews of Cleopatra Palace Hotel

  • Erick B

    Jun 2018

    Verified Stay

    Return Visit Still Great

    Once again we have just returned from having another very pleasant stay at the Cleopatra Palace. Checking in as usual was very efficient and easy, and the complementary glass of champagne on arrival makes you feel that little bit special. Once again the reception staff were very informative, and it was especially nice to be acknowledged as a returning guest. As I have previously reviewed this hotel, and looking at my fellow T/A reviews you can easily see this hotel is in an excellent position, and as we always upgrade to a sea view, the views from our balcony are just excellent. We again only stayed on BB basis, as there are so many lovely restaurants nearby, please see my recent reviews, but the breakfasts here are excellent, so you would never want to miss these, with a very large selection of both hot and cold foods on offer, just too much to individually note, I don't believe anyone could moan about the breakfasts here. The restaurant staff, work very efficiently and really contribute to the overall great service you receive, a big thank you to you all. Our room was always cleaned to a good standard every day, but the furniture is a bit dated, but all worked well, this is the only reason I never give this hotel a five star rating, it is a bit of a shame, but over the years it does not seem to have been updated or renewed. The bathroom is of a good size and clean towels are left every day, and a selection of toiletries are replenished every day, thank you. We still found the noise level from outside the room very loud at various times, we were on the first floor, especially in the morning (as early as 7 am) with the noise from the beach cleaning machinery, night time was okay. We would return, especially for the sea views, and the breakfasts. Keep up the good work, and to all the staff a big thank you for making our holiday that extra bit special once again.

    10.0