Hotel City Grand Ella

Hotel City Grand Ella


Polic Station Rd, Ella, Sri Lanka

GoodBased on 441 reviews


Cheapest rate

per night

Tue 12/12
Tue 12/19

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About Hotel City Grand Ella

Discover essential information, amenities, and features of Hotel City Grand Ella, providing insights into what to expect during your stay. Information on this property was last updated on December 5, 2023.
This comfortable hotel in Ella offers complimentary wireless internet, as well as a beauty centre and a sun deck. It also features a tour desk, a 24-hour reception and bicycle rental.

This 3-...

Good to Know

To Downtown0.6 mi


Check-in time12:00 PM
Check-out time11:00 AM
InternetFree Wi-Fi
Payment & CancellationPolicies vary by room type and provider.
Front desk number+94 779 076 996

Amenities at Hotel City Grand Ella

Top features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • Wine glasses
  • ATM on-site
  • Spa and wellness center
  • Electric kettle
  • Entire unit located on ground floor
  • Raised toilet
  • Terrace/Patio
  • Increased accessibility
  • Family rooms
  • Linens
  • Towels
  • Fan
  • Grill
  • Fire extinguisher
  • Gift shop
  • Seating area
  • Laundry facilities
  • Ironing service
  • Elevator
  • Minibar
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Garden view
  • Shared kitchen
  • Shared lounge/TV area
  • Room service
  • Shower
  • Physical distancing in dining areas
  • Adapted bath
  • Physical distancing rules
  • First-aid kit
  • Snack bar
  • Additional toilet
  • Kids meals
  • CCTV outside property
  • No smoking
  • Kid-friendly buffet
  • Balcony
  • Restaurant
  • Bidet
  • Hand sanitizer in guest accommodation and key areas
  • Express check-out
  • Body soap
  • Bottle of water
  • Lowered sink
  • Tea/coffee maker
  • Cable or satellite TV
  • Mosquito net
  • Use of cleaning chemicals that are effective against coronavirus
  • Tile/marble floor
  • Toilet
  • Guest accommodation is disinfected between stays
  • Toilet paper
  • Guest accommodation sealed after cleaning
  • Outdoor dining area
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Outdoor furniture
  • City view
  • Towels/sheets (extra fee)
  • Clothes rack
  • Trash cans
  • Food can be delivered to guest accommodation
  • Complimentary breakfast
  • Guests can opt-out of accommodation cleaning
  • TV
  • Free parking
  • Upper floors accessible by stairs
  • Staff follow all safety protocols as directed by local authorities
  • Valet parking
  • Dining table
  • Private bathroom
  • Garden
  • Private check-in/check-out
  • 24hr front desk
  • Designated smoking area
  • Drying rack for clothing
  • Private entrance
  • Private parking


  • Bicycle rental
  • Cooking classes
  • Streaming service


  • Car rental
  • Daily housekeeping
  • Entertainment staff
  • Currency exchange on-site
  • Grocery deliveries
  • Laundry service
  • Special diet menus (on request)
  • Tour desk
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)

Hotels similar to Hotel City Grand Ella

Discover other properties in Ella that offer a similar experience and ambiance to Hotel City Grand Ella. In total, there are 1,046 hotels serving travelers in Ella. Price data was last updated on December 5, 2023.

Reviews for Hotel City Grand Ella

Read firsthand reviews and testimonials from guests who have stayed at Hotel City Grand Ella, providing insights into their experiences. Travelers have left 441 reviews of Hotel City Grand Ella to date. Review data was last updated on December 5, 2023.
GoodBased on 441 verified guest reviews

Pros +
  • Beautiful location and friendly staff (in 121 reviews)
  • Friendly & helpful staff. (in 117 reviews)
  • "Friendly staff, good breakfast, clean room" (in 117 reviews)
Cons -
  • "No hot water, shower didn't work" (in 30 reviews)
  • Wifi did not work at all. (in 23 reviews)
  • "I told to the manager, and she said, she didn't know about it." (in 7 reviews)

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Photos of Hotel City Grand Ella

View a collection of 18 photos showcasing the rooms, amenities, and facilities of Hotel City Grand Ella to help you visualize your stay. Photos for this property were last updated on December 5, 2023.

FAQs when booking at Hotel City Grand Ella

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Hotel City Grand Ella. FAQs were last updated on December 5, 2023.

What is the Hotel City Grand Ella phone number?

The best way to contact Hotel City Grand Ella is by calling +94 779 076 996.

Does Hotel City Grand Ella have Wi-Fi available?

Yes, Hotel City Grand Ella has Wi-Fi available to hotel guests.

What is the check-out time at Hotel City Grand Ella?

Hotel City Grand Ella has a normal check-in time of after 12:00 PM, and check-out time of before 11:00 AM.

Is there a restaurant at Hotel City Grand Ella?

Yes, there is a restaurant on-site at Hotel City Grand Ella, Ella.

Does Hotel City Grand Ella have a laundry service?

Yes, there is a hotel laundry service for guests at Hotel City Grand Ella. Guests also have access to an iron and an ironing board during their stay - either in the room, or by asking the front desk.

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