This hotel is an excellent location but is not a UK 4*. There is no lounge to sit in. The only seating was approx 6 armchairs in reception which is not nearly adequate for a hotel this size. Especially bad as it was raining while we were there. There was also no food or beverages available unless you used the formal dining room. Most UK hotels would have lounge facilities available during the day especially 'tourist' hotels. The bedroom, although comfortable did not have a fridge or air con. There was a fan.