All the staff was so friendly and professional. We had a great time there. loved the heated pool. We were there with our 1-year-old baby, and babies don't always agree with your plans. our little one fell and cut open his gums :( the hotel manager stopped everything he was doing and took us himself to his dentist. and all our stay he asked about the little guy and made sure we are having a great time. I work in a hospital for 15 years and I know good service when I get it. highly recommended and will definitely go there again. Nothing more I could ask for just continue giving the guest the great service that you provide.