The staff was very attentive and cordial upon our arrival. As we settled in, the room in the third floor had a problem with the toilet not flushing properly, but they came and took care of it within three minutes of us calling. The batteries on the safe of the room have died, but again they came in and took care of the minor problem within five minutes. The rooms were spacious and clean. Personnel was very polite and attentive throughout. The included breakfast in the adjoining restaurant was very bountiful, breads, cheese, cereal, pastries, cold cuts, sausage ,eggs, fruits, juices and even Mangu. The WiFi connection was very good. The hotel is very conveniently located a couple blocks from Tiradentes and one block from JFK avenues. Taxi services are quick. Great little hotel, that we see me calling home every time I come back to visit.