a bit dated, renovated rooms preferred
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This cosy 5-star hotel is situated in Singapore City Centre and offers a rooftop pool. It is 10 minutes on foot from The Orchard Residences, Lucky Plaza and ION Orchard, and boasts views of Orchard Road.
Guests staying at Hilton Singapore can enjoy taking a dip in the swimming pool, working out in the gym or relaxing with a drink in the on site bar. Relaxation facilities include a sauna, a beauty centre and a Jacuzzi. It also offers a sun deck with city views.
Rooms feature floor-to-ceiling windows and have views of the city. They each offer a refrigerator, a mini bar and movies-on-demand.
On-site dining options include Checkers Brasserie and il Cielo, which both serve dinner. Room service is available 24 hours a day, and a wide selection of restaurants and cafés can also be found close by. There is also the added convenience of an in-house restaurant.
Hilton Hotel Singapore is close to the area's well-known sightseeing attractions, nightlife and shops, and Ngee Ann City is within walking distance. The hotel also provides parking for guests with a vehicle.
Evening entertainment, Fitness center, Massage
Pets not allowed
A/V equipment rental, Business center, Wake-up service, Daily housekeeping, Fax/photocopying, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Special diet menus (on request), Contactless check-in/check-out, Face masks for guests available, Spa, Key access, Beauty salon, 24-hour security, Airport shuttle (surcharge), Babysitting/child services (surcharge), Wedding services
Window, Wine glasses, ATM on-site, Electric kettle, Executive lounge access, Family rooms, Cribs available, Fire extinguisher, Gift shop, Ironing service, Flat-screen TV, Free toiletries, Shops (on site), Room service, Smoke alarms, Physical distancing in dining areas, Physical distancing rules, Process in place to check health of guests, Interconnected room(s) available, Child pool, Outdoor pool, Key card access, CCTV in common areas, Kids meals, CCTV outside property, Kid-friendly buffet, Restaurant, Bar/Lounge, Hand sanitizer in guest accommodation and key areas, Laptop safe, Express check out, Hairdryer, Lockers, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Air-conditioned, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Pants press, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Free parking, Pool towels, Staff follow all safety protocols as directed by local authorities, Pool with a view, Coffee shop, Bathrobe, Private bathroom, Private check-in/check-out, 24hr front desk, Designated smoking area, Smoking rooms available, Steam room, Storage available, Private parking, Spa and wellness center, Radio, Non-smoking rooms available, Increased accessibility, Rooftop pool, Beach towels, Linens, Towels, Safety deposit box, Rooftop, Seating area, Elevator, Minibar, Shampoo, Pool bar, Shared lounge/TV area, Shower, Kitchen/Kitchenette, Iron and ironing board, Shower cap, Slippers, First-aid kit, Additional bathroom, Additional toilet, Sofa, Alarm clock, Sofa bed, Balcony, Soundproof rooms, Bathtub, Bidet, Body soap, Bottle of water, Breakfast in the room, Bridal suite, Tea/coffee maker, Telephone, Carpeted, Refrigerator, Toilet, Toilet paper, Safe, Sauna, Toothbrush, City view, Clothes rack, Trash cans, Coffee machine, TV, Conditioner, Valet parking, Desk, Dining area, VIP room facilities, Dining table, Walk-in shower, Wardrobe or closet
Internet (surcharge), Wi-Fi (surcharge)
From 3:00 PM
Prior to 12:00 PM
Families with young children
convenient and centrally located
a bit dated, renovated rooms preferred
I am full of praise for the hotel and staff, especially the Boo that provides services in the Executive Lounge. She is a happy person and her enthusiasm should be praised. For her, nothing is fixed, she always has a big smile. I should also mention Claire, who made my birthday night a special one, because he found a great restaurant for 14 people in a short time. I highly recommend the Hilton Singapore because it is located in the heart of the shopping district and there are plenty of places to eat within walking distance, and the subway is easy to reach and it is easy to move around.
This Is Perfect
One of the finest lodging I remained in so distant! To begin with of all its puppy neighborly, so I'm permitted to bring my dog with me at a little charge. This is often unquestionably a also point, and the staff are exceptionally accommodating to it. Furthermore, the area is brilliant, simple get to to town. thirdly, they really pay consideration to all their visitors and I indeed got a tardy birthday card and endowments from them. Thank you for the neighborliness and I'll be back to visit once more with my pup.
Clean And Spacious
The room was clean, spacious and quiet. Housekeeping was timely and provided bottled water each day in the room. The mini bar is not stocked unless you request it. I don't generally use the mini bar so it was not an issue. There are also no ice machines on the floors so you must ask room service to bring a bucket of ice when needed. When I called it arrived promptly. What impressed me most was the level of customer service. Each morning Vivian would welcome me by name at the grab and go coffee stand. She would ask about my evening and check that the coffee was hot and if I needed any other items to go. It started my days with a smile and I greatly appreciated her greeting each morning. The concierge was also very quick to please.
Best Hotel In Singapore
What truly elevates this hotel though, is the Executive Lounge and its staff. First of all, the space is very nice, spacious and recently renovated. From my experience, it seldom suffers from overcrowding issues (although it does get crowded from time to time). Secondly, the food offerings here are wonderful, especially the evening happy hour spread, I daresay it is one of the best in the Hilton system. And finally, the staff members, they are truly wonderful: very hardworking, helpful and kind, attentive, friendly (I'm running out of superlative adjectives to describe them), and most importantly, I'm always truly well cared for. Kudos to Ms Boo, the Executive Lounge manager, who always leads by example, and all the staff members: Ariel, Claire, Julien, Melanie, Hannah, Kenny, Elizz, Vino, Mohd Ali, Lynn Hoang, Gervin (I hope I'm not forgetting anyone), they are truly one of the best in the industry. This will always be my hotel of choice in Singapore.
The location is excellent, it is just a few minutes walk away from the Orchard train station and there is a bus stop opposite it as well. Staff are very welcoming, accommodating and extremely helpful. They washed our bottles and warmed up the milk for the children and that in itself was a huge relief. They did it all with a smile. Our room was spacious and clean. The bed and pillows were comfortable and bedding very nice. The breakfast was good and because of the jet lag staff were kind enough to let us carry well past time and also use to warn us just before the buffet closed so we could get more food. The pool left a lot to be desired. There were no umbrellas over the loungers. There were no decent steps down into the water, and everywhere was very slippery.
The rooms are cookie cutter style, clean and the beds comfortable. While not a unique experience it is something you can count on and one of the reasons I stay there. The building is somewhat older from what I could tell (maybe built in the 80s?) but the rooms had clearly been refurbished and well maintained. The only thing that looked perhaps a bit worn was the carpet. Internet speed was excellent, service was outstanding (concierge especially) but everyone else too. Breakfast was excellent and had a very large selection with healthy, vegetarian, Asian and western options. The safe was big enough for a laptop. Electrical outlets by the desk setup to accept most plug types. The Mini refrigerator is not stocked by default (you can call to have that done) but it works so if you pick up something that needs to be kept cold it is there for you to use. Location on Orchard Road puts you in the heart of the shopping district with a plethora of dining and eating options.
This hotel is in such a great location and has been a favourite for travellers for years but sadly it's starting to look a bit dated. The hotel lobby is quite dark and we found the breakfast restaurant to be very dark as well. Pretty unexciting breakfast and for the Latte I paid for it was awful, I couldn't finish it must have been some strange milk they used. The rooms are comfortable enough but in need of a renovation. The views are not very exciting either. Hotels are not cheap in Singapore but this one wasn't worth the money and needs to be refurbished.
Great Food Excellent Service
We had booked an executive room, so check-in was in the executive lounge on floor 22, which avoided the queues in the lobby. Shown to our room which we were told was Executive Plus. Room felt small and dated, for example in the bathroom was a bath with shower curtain. WiFi worked reasonably well and the room was clean and comfortable, although I have slept in larger beds in other Hilton hotels. The room faced Orchard Road and had a small balcony which we did not use owing to traffic noise. Executive Lounge was good. Reasonable choice of breakfast, also evening reception with food, wine and spirits available from 5 30 to 7 30. At the end of our stay check-out was efficient and our pre-booked taxi was waiting for us. Throughout our stay all the staff we met were very pleasant and did their job well, but somehow we were not made to feel 'special' in the way that happens in other similar hotels. If we were making a return trip to Singapore I would choose to stay elsewhere.
its an old hotel but us very well maintained. service of staff was very good.
Families with young children
The staffs are friendly and helpful. Location is excellent and surely worth for a short stay.
Overall experience is good. The service is great and staffs are helpful. Location is excellent too. Except the rooms are little old and the cleanness of some area is not up to my satisfaction.
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