Four Seasons Hotel Singapore Hotel

This hotel offers luxurious accommodation and an ideal location for shopping and sightseeing - the Sightseeing Bus Stop is just opposite the hotel. The staff are full of smiles, warm and friendly, very professional, and they do everything they can to make sure you enjoy every moment of your stay here. The pool area is a relaxing place to rest. The restaurant offers very good Cantonese cuisine. Four Seasons Hotel makes our first trip to Singapore a very memorable trip, we will be back! There is a really useful concierge service here.

The Four Seasons app was fabulous for check in. Moreover exceptionally great for ordering anything at the hotel. Check in was consistent and fast. Our room was incredible and spacious with a generous living area and bathroom. Room technology was also great especially the Apple Mirroring on the huge lcd tv which allowed us to play movies from our Apple devices. Incredible thought that more hotels should adopt. Had room service the first night as we were tired from our trip. My wonton noodle soup was great but my daughters spaghetti bolognese had a really sour taste and was not edible. Room service pricing was also very expensive given what is available 5 minutes away from hotel. Keep in mind to include 20% to cost appeared on menus to cover benefit and charge charges.

I experienced a super service of the room attendance on noticing that I used a computer mouse on glass table without any mouse pad which was inconvenient, so she/he brought me a mouse pad and left a message. The hotel room has decorated with an old Chinese style furniture, simple and luxurious. The location is on Orchard road which is very convenient for business and personal. In summary, it was a valuable stay in the Four Seasons Singapore. Fantastic stay at this hotel, I wish my team doing the same. All was excellent; team, concierge; housekeeping, stunning stay! Particular star to housekeeping and concierge; they make a big difference. Well done.

I stayed at the Four Seasons over a 3 day Business visit to Singapore, and found it an exemplar in service to their customers. From the guys manning the desk at the entrance who offer a bottle of water on your return from a morning run, to the people inside who welcome you back, to the housemaids you are willing to give you and extra 2 bottles of water when you ask for one, the emphasis on customer delight is evident in every aspect of their interaction with guests. The only exemption was the overzealous waiter who cleared my table at breakfast when I had gone to get some bread. That this emphasis on the customer was prevalent at all levels was evident when the Assistant Director of Rooms, Micheal Casey, went out of his way to provide my colleague and me a room in the club section to watch an interview on CNBC we were keen on seeing after we had checked out and before we left for the airport. Thanks, Micheal. The rooms are excellent too, everything one needs to hand, and all the sports and news channels available on the TV. An excellent overall experience, and I will be back.