The internet is still okay though there have introduced a charge if you want to use the internet for a longer period than the two hourly caps, which requires you to keep logging in each time you two hours expire. The quality of customer service is variable. In general, I think customer service less responsive despite the improvements in infrastructure. However, if you can ask for what you exactly want, you are likely to get it. The food is of average quality with both national and international options. I had not been to the Hawthorn for about two years and was pleasantly surprised to find that it was under renovation. I was not happy though that the pool was not functional because the pool at Hawthorn is one of its comparative advantages in Abuja. I hope they can get it functional again and to a higher standard and not the reverse. The rooms are better fitted and the complicated shower has been replaced with simpler showers - there is no longer a tub in the room I stayed.