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Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
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Grand Naniloa Hotel Hilo - a DoubleTree by Hilton Hotel

93 Banyan Drive 93 Banyan Drive, Hilo, Island of Hawai'i, HI 96720, United States Show Map

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8.0
Excellent from 525 reviews
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About Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Only a short walk from Banyan Drive, Grand Naniloa Hotel Hilo - a DoubleTree by Hilton offers rooms with garden, harbour and ocean views. It also provides valet parking, an outdoor pool and meeting rooms.

The resort has a gym with a swimming pool. Welcoming and helpful staff are available 24 hours a day.

Grand Naniloa Hotel Hilo - a DoubleTree by Hilton has 266 rooms and has been recently refurbished.

On-site dining options include a restaurant, which is an ideal spot to enjoy a meal. A wide selection of dining options can also be found in the area.

Hilo International Airport is within a 10-minute drive of the resort, as are Hilo Masonic Lodge Hall-Bishop Trust Building and Haili Church. Liliuokalani Park and Gardens is just a brief walk away.

Excellent 8.0
525 guest reviews

Hotel Features

Activities

Fitness center, Fishing, Golf, Snorkeling, Hiking, Cycling, Diving, Evening entertainment, Water sport facilities (on site)

Policy

Pets not allowed

Services

Business center, Car rental, Concierge service, Laundry service, Meeting/Banquet facilities, Daily housekeeping, Fax/photocopying, Mini-market on site, Special diet menus (on request), Tour desk, Contactless check-in/check-out, Face masks for guests available, Wedding services

General

Increased accessibility, ATM on-site, Gift shop, Laundry facilities, Smoke alarms, Outdoor pool, No smoking, Restaurant, Bar/Lounge, Express check out, Hairdryer, Cable or satellite TV, Air-conditioned, 24hr front desk, Microwave, Refrigerator, Designated smoking area, Storage available, Beachfront, Terrace/Patio, Elevator, Balcony, Breakfast in the room, Bridal suite, Coffee machine, Family rooms, Fire extinguisher, Flat-screen TV, Free toiletries, Heating, Kids meals, Kid-friendly buffet, Newspapers, Pool with a view, Private bathroom, Private parking, Radio, Safety deposit box, Sea view, Toilet, Toilet paper, Valet parking, Vending machine (drinks), VIP room facilities, Garden, Beach towels, First-aid kit, Physical distancing in dining areas, Physical distancing rules, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Guests can opt-out of accommodation cleaning service, Staff follow all safety protocols as directed by local authorities, Room service, Night club, Safe, Parking (surcharge), Picnic area

Internet

Free Wi-Fi, Wi-Fi available in all areas, Free Internet

Check-in

From 4:00 PM

Check-out

Prior to 11:00 AM

Grand Naniloa Hotel Hilo - a DoubleTree by Hilton reviews

Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
8.0
Excellent
from 525 reviews

Rating summary

  • Cleanliness 8.5
  • Comfort 8.2
  • Location 8.6
  • Services 8.1
  • Staff 8.2
  • Value for money 7.3

Recent reviews of Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

  • Jewell Phillips

    Sep 2018

    Verified Stay

    Wonderful Hotel

    We had a wonderful time. Excellent hotel. Beautiful views. Professional and polite staff. Room very clean and very well equipped. Internet access for free. Small, but comfortable swimming pool. Plenty of sunbeds. Excellent place for holiday! Very clean.Very friendly and welcoming staff with the Aloha Spirit.Beautiful location nearby Hilo town, dinning, entertainment.Excellent exercise room. Beautiful grounds overlooking the water and adjacent spectacular gardens and parks. We will come back soon!

    8.5
  • Jennifer M

    Jul 2018

    Verified Stay

    Good Hotel

    We were amazed by the improvements that have been made since the Hilton acquired this property. Everything has been upgraded and modernized, from the lobby to the guest rooms. They added a fitness room with all new equipment (including 2 spin cycles), a restaurant and bar and a modern convenience store. We had an ocean view room with a balcony with a gorgeous view of Hilo across the bay. We stayed while the lava and Mount Kiluea was active, but never felt unsafe (we could not smell the sulfur dioxide nor were affected by the ash fallout - due to the trade winds blowing toward the Southeast). We were sensitive to the fact that many people who were force to evacuate were staying at the Naniloa. We highly recommend this hotel and will stay there again on our next visit!

    8.5
  • Don

    Young couples

    Feb 2017

    Verified Stay

    Nice price for clean, modern hotel.

    Great!! However, no restaurant facility open yet. Did have wonderful complimentary breakfast for us. No restaurant nearby either.

    8.7