Grand Mercure Auckland
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Grand Mercure Auckland Hotel

8 Customs Street 8 Customs Street, Auckland 1010, New Zealand Show Map

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8.6
Excellent from 1,073 reviews
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About Grand Mercure Auckland

This hotel is located in Auckland CBD, and offers meeting rooms, valet parking and an express check-in and check-out feature. It is 10 minutes on foot from Queen Street and Viaduct Basin, plus provides views of Waitemata Harbour and Auckland.

All the elegant rooms at Grand Mercure Auckland provide a refrigerator, a mini bar and free wireless internet access. Each one comes with a flat-screen TV with cable / satellite channels, in addition to a private en suite.

The relaxed bar is an ideal spot to enjoy a beverage after a meal at the restaurant, which serves international cuisine for lunch and dinner. A wide selection of eating options are also available in close proximity to the property.

Grand Mercure Auckland is close to the area's well-known attractions, including University Of Auckland, Skycity Auckland and Sky Tower, which are within walking distance. The hotel's multilingual staff will ensure that every traveller has a hassle-free visit.

Excellent 8.6
1,073 guest reviews

Hotel Features

Activities

Library, Fitness center, Pay-per-view channels

Policy

Pets not allowed

Services

Babysitting or child care, Business center, Wake-up service, Daily housekeeping, Fax/photocopying, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Special diet menus (on request), Face masks for guests available

General

Electric kettle, Radio, Terrace/Patio, Increased accessibility, Roll-in shower, Linens, Towels, Safety deposit box, Cribs available, Sea view, Seating area, Laundry facilities, Elevator, Ironing service, Flat-screen TV, Minibar, Free toiletries, Shampoo, Room service, Heating, Shower, Iron and ironing board, Physical distancing in dining areas, Physical distancing rules, First-aid kit, Process in place to check health of guests, No smoking, Restaurant, Bar/Lounge, Express check out, Body soap, Hairdryer, Breakfast in the room, Screens or physical barriers placed between staff and guests in appropriate areas, Tea/coffee maker, Cable or satellite TV, Telephone, Use of cleaning chemicals that are effective against coronavirus, Carpeted, Air-conditioned, Newspapers, Refrigerator, Toilet, Guest accommodation is disinfected between stays, Toilet paper, All plates, cutlery, glasses and other tableware have been sanitized, Safe, City view, Delivered food is securely covered, Trash cans, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, TV, Conditioner, Staff follow all safety protocols as directed by local authorities, Parking (surcharge), Valet parking, Desk, Coffee shop, Private bathroom, Walk-in shower, 24hr front desk, Storage available, Private parking

Internet

Free Wi-Fi, Wi-Fi available in all areas, Internet

Check-in

From 2:00 PM

Check-out

Prior to 11:00 AM

Grand Mercure Auckland reviews

Grand Mercure Auckland
8.6
Excellent
from 1,073 reviews

Rating summary

  • Cleanliness 8.9
  • Comfort 8.7
  • Location 9.4
  • Services 8.5
  • Staff 8.8
  • Value for money 7.7

Recent reviews of Grand Mercure Auckland

  • Anonymous

    Solo travelers

    May 2017

    Verified Stay

    Convenient, friendly and enjoyable

    Hotel location is great, close to everything. Service everywhere was very good. Staff very helpful. Room was a little small.

    8.9