Chateau Tongariro Hotel

Chateau Tongariro Hotel


State Highway 48, Whakapapa Village, New Zealand

GoodBased on 1,886 reviews


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About Chateau Tongariro Hotel

Situated in Tongariro National Park, this elegant hotel is the perfect base for a peaceful retreat. It provides a gym, as well as a sauna, a swimming pool and a kids club.

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Good to Know

To Downtown0.0 mi
Nearest airportTaupo
Distance to airport43.1 mi


Check-in time3:00 PM
Check-out time10:00 AM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+64 7892 3809

Amenities at Chateau Tongariro Hotel

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • Wine glasses
  • Electric kettle
  • Family rooms
  • Fan
  • Feather pillow
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Heated pool
  • Room service
  • Smoke alarms
  • Heating
  • Physical distancing in dining areas
  • Physical distancing rules
  • Interconnected room(s) available
  • Indoor pool
  • Key card access
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • No smoking
  • Kitchenware
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Express check-out
  • Hairdryer
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Guests can opt-out of accommodation cleaning
  • Plunge pool
  • Free parking
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Coffee shop
  • Bathrobe
  • Private bathroom
  • 24hr front desk
  • Designated smoking area
  • Private entrance
  • Kitchenette
  • Storage available
  • Terrace/Patio
  • Increased accessibility
  • Linens
  • Towels
  • Safety deposit box
  • Seating area
  • Elevator
  • Minibar
  • Shampoo
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by elevator
  • Slippers
  • First-aid kit
  • Microwave
  • Snack bar
  • Additional toilet
  • Sofa
  • Alarm clock
  • Bathtub
  • Spa bath
  • Stovetop
  • Body soap
  • Breakfast in the room
  • Telephone
  • Kettle
  • Carpeted
  • Toaster
  • Refrigerator
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Toothbrush
  • Cleaning products
  • Trash cans
  • Tumble dryer
  • TV
  • Upper floors accessible by elevator
  • Conditioner
  • Desk
  • Dining area
  • Dining table
  • Walk-in shower
  • Wardrobe or closet
  • Washing machine


  • Board games/puzzles
  • Game room
  • Golf
  • Skiing
  • Evening entertainment
  • Fitness center
  • Tennis
  • Kids' outdoor play equipment
  • Playground
  • Pool table
  • Water sport facilities (on site)
  • Hiking


  • Babysitting or child care
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Laundry service
  • Meeting/Banquet facilities
  • Multi-lingual staff
  • Special diet menus (on request)
  • Contactless check-in/check-out
  • Tour desk
  • Face masks for guests available
  • Spa
  • 24-hour security
  • Ski storage
  • Shuttle service (additional charge)
  • Conference rooms
  • Wedding services
  • Ticket service

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Reviews for Chateau Tongariro Hotel

GoodBased on 1,886 verified guest reviews

Pros +
  • Great breakfast great views peaceful friendly staff. (in 289 reviews)
  • Wonderful location and beautiful chateau. (in 241 reviews)
  • Friendly staff (in 240 reviews)
Cons -
  • Glasses in room were not clean. (in 130 reviews)
  • The hotel is tired. (in 88 reviews)
  • Very poor service checking in. (in 54 reviews)

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FAQs when booking at Chateau Tongariro Hotel

Is there a pool at Chateau Tongariro Hotel?

Yes, Chateau Tongariro Hotel has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

How close is Chateau Tongariro Hotel from the Whakapapa Village city center?

Chateau Tongariro Hotel is just 0.0 mi away from the center of Whakapapa Village. You can easily get to other landmarks from Chateau Tongariro Hotel, including Turoa, which has been found to be a popular place to visit amongst tourists.

What is the Chateau Tongariro Hotel phone number?

The best way to contact Chateau Tongariro Hotel is by calling +64 7892 3809.

Does Chateau Tongariro Hotel have Wi-Fi available?

Yes, Chateau Tongariro Hotel has Wi-Fi available to hotel guests.

Is there a gym or fitness center at Chateau Tongariro Hotel?

Yes, there is a fitness center open to guests staying at Chateau Tongariro Hotel.

What is the check-out time at Chateau Tongariro Hotel?

10:00 AM is the check-out time at Chateau Tongariro Hotel. Late check-out may be available, but needs to be agreed with the hotel.

How much does it cost to stay at Chateau Tongariro Hotel, Whakapapa Village?

Prices at Chateau Tongariro Hotel will vary depending on when you plan to stay and what room type you require. The average nightly room price recently has been $133, though some users have found rates as low as $93. To see prices for your dates, enter them in the form above.

Is there a restaurant at Chateau Tongariro Hotel?

Yes, there is a restaurant on-site at Chateau Tongariro Hotel, Whakapapa Village. The hotel also has a bar.

Does Chateau Tongariro Hotel have a laundry service?

This accommodation does offer laundry services. There are irons (and ironing boards) at the property too.