Outland Chalet & Suites Great Smoky Mountains

Rooms Make yourself at home in one of the 1108 guestrooms featuring refrigerators and flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Amenities Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After enjoying recreational amenities such as a nightclub and an indoor pool, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include concierge services, an arcade/game room, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge). Business}, Other Amenities Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Cherokee? This hotel has facilities measuring 21000 square feet (1951 square meters), including a conference center. Free self parking is available onsite. Property Location With a stay at Harrah's Cherokee Casino Resort in Cherokee, you'll be in the mountains, just a 4-minute walk from Harrahs Cherokee Casino and a 3-minute drive from Santa's Land Family Theme Park and Zoo. This 4-star hotel is 2.1 mi (3.3 km) from Museum of the Cherokee Indian and 2.4 mi (3.8 km) from Oconaluftee Indian Village. Dining Grab a bite at Ruth's Chris Steak House, one of the hotel's 10 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 6:00 AM to 11:30 AM for a fee. Mandatory Charges You'll be asked to pay the following charges at the property: Deposit: USD 150 per accommodation, per day Resort fee: USD 37.61 per accommodation, per night The resort fee includes:Fitness center access Internet access Pool access Valet parking We have included all charges provided to us by the property. Optional Charges Fee for cooked-to-order breakfast: approximately USD 10.00–25.00 per person Pet fee: USD 75 per pet, per night Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 6:00 PM Checkin end at midnight The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector and a smoke detector Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 11:00 AM Pets Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs are allowed General instructions No rollaway/extra beds available No cribs (infant beds) available Property is cleaned with disinfectant Staff wears personal protective equipment Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 24 hours Staff temperature checks are conducted regularly Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Property follows sanitization practices of SafeStay (AHLA - USA) Masks are compulsory at the property Professional property host/manager

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