Relaxation to a new level the staff at the hotel were amazing. The hospitality in this hotel is world class and I can't wait to return for another stay with them. I felt very at home at this lovely property. I cannot say enough about the staff. The staff are welcoming and attentive to the guests' needs without being overly attentive or excessive in their presence. Every member of staff was so pleasant and welcoming all the time. Always greeting you with a friendly smile and a genuine greeting. Service that aims to make one feel at home, which, as a solo traveller new to the country, helped make me feel secure and relaxed. The gardens were amazing so well maintained .had a wonderful time and will definitely go back to Bali agung village.