Viceroy Riviera Maya

Viceroy Riviera Maya


Playa Xcalacoco Frac 7, Playa del Carmen, Quintana Roo, Mexico

ExcellentBased on 79 reviews


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About Viceroy Riviera Maya

Offering a private beach and an outdoor pool, this 5-star resort is located in Playa del Carmen. It also offers a sauna, a Jacuzzi and a rooftop terrace.

Viceroy Riviera Maya - Luxury Resort ...

Good to Know

To Downtown3.9 mi
Nearest airportCozumel
Distance to airport12.0 mi


Check-in time3:00 PM
Check-out time12:00 PM
InternetWi-Fi available in all areas
PolicyPets allowed on request. Charges may apply.
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 877 3000

Amenities at Viceroy Riviera Maya

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • ATM on-site
  • Fan
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Room service
  • Smoke alarms
  • Heating
  • Hypoallergenic
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Hot tub
  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Parking
  • Hairdryer
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Pants press
  • Food can be delivered to guest accommodation
  • Guests can opt-out of accommodation cleaning
  • Plunge pool
  • Pool towels
  • Staff follow all safety protocols as directed by local authorities
  • Pool view
  • Disinfection of high-touch surfaces
  • Private beach
  • Bathrobe
  • Garden
  • Private bathroom
  • Private check-in/check-out
  • 24hr front desk
  • Steam room
  • Private parking
  • Private pool
  • Spa and wellness center
  • Radio
  • Non-smoking rooms available
  • Terrace/Patio
  • Increased accessibility
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Minibar
  • Shampoo
  • Shower
  • Iron and ironing board
  • First-aid kit
  • Snack bar
  • Allergy-free room
  • Balcony
  • Bathtub
  • Spa bath
  • Body soap
  • Breakfast in the room
  • Telephone
  • CD player
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Coffee machine
  • TV
  • Conditioner
  • Valet parking
  • Dining area
  • Wardrobe or closet
  • DVD player


  • Eco tourism
  • Fishing
  • Aerobics
  • Scuba diving
  • Diving
  • Snorkeling
  • Fitness center
  • Pay-per-view channels
  • Windsurfing
  • Massage
  • Library


  • Car rental
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Multi-lingual staff
  • Special diet menus (on request)
  • Contactless check-in/check-out
  • Tour desk
  • Health club
  • Spa
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Wedding services
  • Ticket service

Hotels Similar to Viceroy Riviera Maya

Reviews for Viceroy Riviera Maya

Very goodBased on 79 verified guest reviews

Pros +
  • The staff make this hotel special. (in 19 reviews)
  • "Perfect hotel, with lovely staff!" (in 17 reviews)
  • Excellent service - wonderful Spa and facilities. (in 11 reviews)
Cons -
  • We woke up every morning to the sound of whirring chainsaws and loud construction. (in 1 review)
  • Not a typical Viceroy. (in 1 review)
  • Rocky beach was a drag. (in 1 review)

Photos of Viceroy Riviera Maya

Where is Viceroy Riviera Maya

Most Popular Landmarks

El Camaleón Mayakoba Golf Club1.8 mi
Guadalupe Church2.3 mi
Playa principal de Playa del Carmen3.7 mi
Calle Quinta Avenida3.8 mi
Aviario Xaman Ha4.4 mi
Playacar Golf Club5.0 mi

Getting Around

Playa del Carmen Sandos Caracol Eco Resort0.4 mi
Playa del Carmen Grand Princess Caseta0.7 mi
Playa del Carmen Fairmont Mayakoba1.6 mi
Playa del Carmen Catalonia Riviera Maya16.4 mi
Playa del Carmen Omni Puerto Aventuras Resort16.9 mi
Playa del Carmen Barcelo Maya18.3 mi

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