The hotel was heavily booked but did not feel crowded. Check in was fast and efficient, bottled water was provided during check in. Rooms were clean and nicely appointed. Our shower was a bit small but the TV built in behind the bathroom mirror was nice. We parked in the underground garage, there was always a space available. The hotel breakfast buffet was wonderful, there was a nice selection of salads, fruits, hot dishes, pastries, fish, etc. Our waiter, Samir, was very attentive and available almost every day. He brought all sorts of drinks, cappuccino, latte, hot chocolate, juice, etc. Samir even talked to the chef when we had questions regarding how items were prepared. We hope to duplicate some of the recipes at home. The location was perfect, across the street from the Manila mall that lead us straight to the Jaffa gate. It was a 10-15 minute walk to the shopping area at Ben Yehuda. We had a view of the pool area and old city. There was no traffic noise. We would definitely stay again.