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Sheraton Grand Chicago Hotel

301 East North Water Street 301 East North Water Street, Chicago, IL 60611, United States Show Map

Excellent from 1,487 reviews
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About Sheraton Grand Chicago

Sheraton Grand Chicago is located in Chicago and is close to Navy Pier. This award-winning hotel is set in the heart of the city.

Offering views of Lake Michigan, Sheraton Grand Chicago is an ideal place to stay for those looking to discover local attractions in Chicago. Amenities include complimentary Wi-Fi, an indoor pool and a sauna. It also has a gym with a swimming pool.

The contemporary rooms at the hotel have a coffee maker and all the necessities for a comfortable stay. They all include a mini bar, a flat-screen TV and a private bathroom.

Guests of Sheraton Grand Chicago can wake up to breakfast daily at Chicago Burger Company, plus dinner at Shula’s Steak House after a day of sightseeing. Places to dine at the hotel include Link@Sheraton Café and LB Bistro And Patisserie. Guests can also unwind with a drink at ChiBar.

Sheraton Grand Chicago is within walking distance of Magnificent Mile, Michigan Avenue and Millennium Park, and has a range of nightlife, dining and shopping options on its doorstep. Guests looking to explore while in Chicago can take advantage of the hotel's very own lake.

Excellent 8.5
1,487 guest reviews

Hotel Features


Fitness center, Pay-per-view channels, Streaming service


Pets allowed on request. Charges may apply.


Babysitting or child care, Business center, Car rental, Wake-up service, Daily housekeeping, Fax/photocopying, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Mini-market on site, Contactless check-in/check-out, 24-hour security, Wedding services, Ticket service, Airport shuttle


ATM on-site, Entire unit wheelchair accessible, Executive lounge access, Family rooms, Cribs available, Feather pillow, Fire extinguisher, Gift shop, Ironing service, Laundry facilities, Flat-screen TV, Packed lunches, Free toiletries, Shoeshine, Shops (on site), Heated pool, Room service, Smoke alarms, Heating, Physical distancing in dining areas, Physical distancing rules, Property is cleaned by professional cleaning companies, Interconnected room(s) available, Indoor pool, iPhone dock, Key card access, CCTV in common areas, Kids meals, CCTV outside property, No smoking, Kid-friendly buffet, Lake view, Restaurant, Bar/Lounge, Hand sanitizer in guest accommodation and key areas, Express check out, Hairdryer, Screens or physical barriers placed between staff and guests in appropriate areas, Lowered sink, Cable or satellite TV, Use of cleaning chemicals that are effective against coronavirus, Air-conditioned, Newspapers, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Staff follow all safety protocols as directed by local authorities, Parking (surcharge), Coffee shop, Bathrobe, Private bathroom, 24hr front desk, Storage available, Radio, Raised toilet, River view, Terrace/Patio, Increased accessibility, Roll-in shower, Beach towels, Linens, Towels, Safety deposit box, Seating area, Elevator, Minibar, Shampoo, Shower, Iron and ironing board, Shower chair, Accessible by elevator, Adapted bath, First-aid kit, Microwave, Snack bar, Additional toilet, Sofa, Sofa bed, Bathtub, Body soap, Bottle of water, Breakfast in the room, Bridal suite, Telephone, Carpeted, Refrigerator, Toilet, Toilet paper, Toilet with grab rails, Safe, Sauna, Trash cans, TV, Upper floors accessible by elevator, Conditioner, Valet parking, Desk, Dining table, Walk-in shower, Wardrobe or closet


Internet, Wi-Fi


From 4:00 PM


Prior to 12:00 PM

Sheraton Grand Chicago reviews

Sheraton Grand Chicago
from 1,487 reviews

Rating summary

  • Cleanliness 8.7
  • Comfort 8.7
  • Location 9.2
  • Services 8.4
  • Staff 8.6
  • Value for money 7.6

Recent reviews of Sheraton Grand Chicago

  • Donna

    Families with young children

    Oct 2019

    Verified Stay

    Best Location for Chicago Family Trip

    Clean rooms. Excellent service. Walking distance from Navy Pier. Nearby stores and restaurants.

  • Anonymous

    Young couples

    Dec 2018

    Verified Stay

    nice hotel

    I enjoyed my stay, but parking was horrible and too expensive

  • Addison B

    Apr 2018

    Verified Stay

    Amazing Hotel, Very Satisfied

    Beautiful, luxurious, excellent staff, incredibly convenient location but without the noise, pool with a pool bar, excellent food, excellent rooms. What else could you ask for? Highly recommend this hotel. Small dark conference rooms - they need to be refurbished with brighter colors, better lighting, etc.